Security Officer (Protective Service)

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Directly supervise and coordinate activities of security workers and security guards.

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

Guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules. May operate x-ray and metal detector equipment.

Drive a tractor-trailer combination or a truck with a capacity of at least 26,001 pounds Gross Vehicle Weight (GVW). May be required to unload truck. Requires commercial drivers' license. Includes tow truck drivers.

Maintain order and protect life and property by enforcing local, tribal, state, or federal laws and ordinances. Perform a combination of the following duties: patrol a specific area; direct traffic; issue traffic summonses; investigate accidents; apprehend and arrest suspects, or serve legal processes of courts. Includes police officers working at educational institutions.

Ensure safety of property, staff, and visitors by employing effective surveillance techniques. Usually includes addressing suspicious activities, patrolling property, and staying alert. May require verification of identity of people accessing property, removal trespassers, and usage of firearm in emergency situations.

Oversee the manufacturing or service process to ensure product quality and adherence to occupational safety practices. Typically requires achievement of desired production or service levels, implementation of process improvement strategies, performance management, production schedule administration, and staff training. May be required to hire staff and interact with customers.