Runner

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Sell services to individuals or businesses. May describe options or resolve client problems.

Acts as the purchasing agent for the company. Needs to have basic accounting knowledge. Asks for quotes from different vendors via email, call, or similar. Compare and contrast the quotes and recommend or choose the best option. Understand the various clauses of the service level agreement under which the services are being bought. Work to develop a relationship with the vendors. Ensuring the proper insurance requirements are being met by both parties. Must possess or develop strong negotiation skills to ensure that each brokerage delivers a net profit. Ensure each client gets the products they asked for and any complaints are resolved.