Quality Assurance (QA) Technician (Production)

Develop and execute software tests to identify software problems and their causes. Test system modifications to prepare for implementation. Document software and application defects using a bug tracking system and report defects to software or web developers. Create and maintain databases of known defects. May participate in software design reviews to provide input on functional requirements, operational characteristics, product designs, and schedules.

Must have a working knowledge of standard safety procedures and policies of handling equipment and materials. Must have a working knowledge of wet chemistry, chromatography techniques, analytical balance, and microbalance use as well as general laboratory instrumentation. Bachelor’s degree in science is required. A major in chemistry and extensive lab experience is preferred. Analysis of specimens to check for the existence of specified chemicals. Follow all lab-quality assurance procedures and record any deviation from them. Keep a check on inventory levels of equipment and report any faulty equipment immediately.

Oversee the manufacturing or service process to ensure product quality and adherence to occupational safety practices. Typically requires achievement of desired production or service levels, implementation of process improvement strategies, performance management, production schedule administration, and staff training. May be required to hire staff and interact with customers.

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Conduct qualitative and quantitative chemical analyses or experiments in laboratories for quality or process control or to develop new products or knowledge.

Directly supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators. Excludes team or work leaders.

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Set up, operate, or tend more than one type of cutting or forming machine tool or robot.