Interaction Designer

Analyze and coordinate the schedule, timeline, procurement, staffing, and budget of a product or service on a per project basis. Lead and guide the work of technical staff. May serve as a point of contact for the client or customer.

Design digital user interfaces or websites. Develop and test layouts, interfaces, functionality, and navigation menus to ensure compatibility and usability across browsers or devices. May use web framework applications as well as client-side code and processes. May evaluate web design following web and accessibility standards, and may analyze web use metrics and optimize websites for marketability and search engine ranking. May design and test interfaces that facilitate the human-computer interaction and maximize the usability of digital devices, websites, and software with a focus on aesthetics and design. May create graphics used in websites and manage website content and links.

Enhance user experience, improve ease of use, and solve end-user’s problems by combining interfaces and workflows using various approaches to optimize and measure applications. Understand user psychology and product specifications, Develop concept and usability testing and personas. Define the interaction model and measuring its success. Develop wireframes and tailored customer prototypes. Solve any UX problems that arise. You will also work closely with the UI designer to develop designs and communicate design ideas/prototypes to developers.

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.