Intensive In-Home Team Lead

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Diagnose and treat mental health issues through talk therapy and cognitive behavioral activities. May need to communicate with family members and coordinate with other healthcare professionals to ensure comprehensive approach to treatment.

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Enhance business productivity and operations. Assist the Director with departmental planning and daily operations. Create and institute established goals and plans for the department. Ensure compliance of internal policies and regulations. Areas of expertise for successful implementation should include but are not limited to staffing, budgeting, and scheduling. Present reporting to Director and executive team. Ad hoc/special projects to support the Director.

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.