Instructor

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Contract teaching opportunity to instruct students on a specific topic for a specified duration of time. Prepare and execute lesson plans, select appropriate textbooks/learning materials, lead in-class discussions, and assign appropriate assignments. Assess and assign respective student grades and facilitate reporting. Ownership of student’s learning outcomes. Understand and address all student’s questions and particular learning needs. Provide students with personalized assistance to cultivate topic proficiency. Successfully communicate with faculty, staff, and students.

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

Teach students on a short-term basis as a temporary replacement for a regular classroom teacher, typically using the regular teacher's lesson plan.

Assist faculty or other instructional staff in postsecondary institutions by performing instructional support activities, such as developing teaching materials, leading discussion groups, preparing and giving examinations, and grading examinations or papers.

Sell services to individuals or businesses. May describe options or resolve client problems.

Prepare educational content and plan activities that promote comprehension and retention of information. Typically requires assessing student performance, communicating with caregivers, creating lesson plans, preparing and issuing progress reports, presenting and demonstrating new content, and sourcing supplies. May require traveling for fieldtrips and complying with specialized educational plans.