Implementation Consultant

Analyze and coordinate the schedule, timeline, procurement, staffing, and budget of a product or service on a per project basis. Lead and guide the work of technical staff. May serve as a point of contact for the client or customer.

Business Operations: Use keen critical thinking skills to evaluate business processes to discover areas for improvement. Typically requires collaboration with key stakeholders, development of process-improvement procedures, and implementation of strategies to achieve desired outcomes. May also require project management and performance monitoring. Financial Operations: Employ strong analytical skills to evaluate financial data, identify financial performance trends, assess financial risk, and make recommendations. Typically requires creating financial models, forecasting budgets and expenses, and researching economic conditions.

Plan, initiate, and manage information technology (IT) projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met.

Serve as the liaison between the lender and the borrower. Advise and execute a variety of real estate-oriented transactions. Communicate with lenders to find optimal loans for respective clients. Identify and articulate loan differences for clients. Verify documentation. Manage loan process. Help clients with loan approval. Maintain a strong understanding of mortgage products, procedures, and real estate techniques. Develop and maintain strong business relationships to enhance business development.

Bachelor’s degree in computer science or information technology is required. Equivalent experience will be accepted in place of education. Provide helpdesk support including help with video communication systems, desktops, servers, laptops, and computer peripherals. Act as the point of contact for all IT-related queries within the organization. Respond to multiple requests a day and provide support in person and remotely. Test new IT equipment and sign off on their delivery receipts. Help with creating FAQs and technical onboarding of new employees to company software systems and hardware use. Able to set up new IT systems as per user requirements and recommend specifications of new IT systems to be procured based on job role requirements.

Helps to plan, implement, and maintain multiple initiatives. This role does not directly lead any project team rather it helps coordinate efforts of different projects. Work with teams and project managers to estimate budgets, set scope, define deliverables and timing for new projects. Manage all project teams for the highest productivity and improvise based on business needs. Predict, minimize, and mitigate any risks. Take daily updates of the projects to track the progress of each project. Work with a wide range of individuals, perform performance evaluation, apply change management principles and work on cross-project initiatives.