Director of Transportation

Reports to the CEO and is a decision-maker for all operational processes. Proven experience as a director of operations or similar is required. Plans and forecasts the budget, hiring, and training needs of all employees under the operations department. Reviews the performance of senior employees like managers etc. and counsels them to help improve their performance. Implement a long-term strategy to ensure we are well stocked for all occasions while ensuring minimum inventory cost. Manage the approved budget, and work on system and process improvements to achieve greater profitability, reliability, and customer service. Negotiate key contracts and manage 3rd party vendors. Provide high-level leadership to the teams looking after facility management and all administrative tasks.

Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

Take responsibility for the end-to-end management of the branch, including minor repairs, customer service, total sales, and employee morale. Assist in managing the payroll and leave the management of the branch employees. Manage all operations and administrative duties of the branch. Develop annual budgets and manage the operational expenses. Provide coaching and training to the branch staff. Identify areas of improvement and lead initiatives to increase productivity and profitability. Engage customers and resolve their complaints personally when needed. Ensure all legal regulations are being met in the facility. Hire, train, and let go of employees as needed.

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.