Computer Analyst

Bachelor’s degree in computer science or information technology is required. Equivalent experience will be accepted in place of education. Provide helpdesk support including help with video communication systems, desktops, servers, laptops, and computer peripherals. Act as the point of contact for all IT-related queries within the organization. Respond to multiple requests a day and provide support in person and remotely. Test new IT equipment and sign off on their delivery receipts. Help with creating FAQs and technical onboarding of new employees to company software systems and hardware use. Able to set up new IT systems as per user requirements and recommend specifications of new IT systems to be procured based on job role requirements.

Design, develop, and implement computer programs and software. Establish company’s IT needs and design a custom solution to meet requirements. Respond to employee IT support requests. Solve technical problems and help employees navigate the company’s computer solutions including implemented software and intranets. Execute technical activities as both a system analyst and computer programmer. Develop support documentation for applications.

Produce financial and market intelligence by querying data repositories and generating periodic reports. Devise methods for identifying data patterns and trends in available information sources.