Billing Analyst (Business and Financial Operations)

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Conduct quantitative analyses of information involving investment programs or financial data of public or private institutions, including valuation of businesses.

Examine, analyze, and interpret accounting records to prepare financial statements, give advice, or audit and evaluate statements prepared by others. Install or advise on systems of recording costs or other financial and budgetary data.

This role works in the accounts and finance departments and deals with accounts receivable. Experience of working in accounts receivable is preferred. Basic working knowledge of accounting software is needed. Process all claims to ensure they are complete and sufficient as per company policies. Work to process the correct claims and add comments on incomplete/incorrect claims based on company policies. Maintain a strong follow-up on all claims within the billing process cycle time and reply to any queries. Coordinate with management and keep them up-to-date on major claims. Accounting and reconciliation of all processed claims into the relevant account.

Business Operations: Use keen critical thinking skills to evaluate business processes to discover areas for improvement. Typically requires collaboration with key stakeholders, development of process-improvement procedures, and implementation of strategies to achieve desired outcomes. May also require project management and performance monitoring. Financial Operations: Employ strong analytical skills to evaluate financial data, identify financial performance trends, assess financial risk, and make recommendations. Typically requires creating financial models, forecasting budgets and expenses, and researching economic conditions.

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.