Most employees begin their careers with us in our stores. Many continue to build their careers there for years since our stores are the lifeblood of our business and offer countless opportunities and new challenges. Not to mention the fact that working in our stores is just plain fun!
Customer service is The Container Store's core competency, so hiring GREAT people who are self-motivated and team-oriented with a passion for customer service is key. We place so much importance on service that every first-year, full-time employee receives about 263 hours of training – the retail industry average is about seven hours. And of course, the training continues throughout an employee's career.
Our salespeople do not work on commission; instead, they're paid by the hour with wages far above the retail industry average. Salespeople are encouraged to work as a team to help solve our customers' storage and organization challenges.
Whether working in a visual sales position merchandising the store, or as a salesperson working with customers, every store employee's experience is equally exciting.
Read more about our unique approach to business on our blog, standfor.containerstore.com.