A Guide to Staffing Industry Clients - the study’s first set of results focuses on perspectives from staffing industry clients across industries and company sizes. Key takeaways include:
"Over the course of the last four years, client satisfaction with staffing firms has increased significantly." said Eric Gregg, managing partner of the Inavero Institute for Service Research."The study uncovered keys to successful, long-term partnerships with clients, how to reach them, and what messages will have the greatest impact."
A Guide to Job Candidates - the other half of the study details perceptions and opinions of the staffing industry through the eyes of job candidates. Key takeaways include:
"While staffing firms have done a better job delivering their value to clients, job seekers, however, are still looking for a more engaging and positive experience," said Todd McCormick, president of CareerBuilder’s Recruiter Business Unit. "This guide is designed to identify opportunities to expand business and support the continued growth of staffing firms in the recruitment arena." For more information on the study, to download a free executive summary or to get purchase details please visit: http://careerbuilder.com/staffingperceptions or call 800-960-5203.
The survey was conducted online within the United States by the Inavero Institute for Service Research. The staffing industry client survey included 2,121 responses over 4 years from professionals involved in their organization’s staffing decisions. The study employed a random sampling methodology and was limited to organizations who had utilized a staffing or recruiting firm within the past 12 months. The study’s confidence level is estimated at a 95% probability, with a sampling error of +/- 3.9%.
The staffing industry job candidate survey included 18,869 job candidates from within the United States who reported being in the midst of a job search, or having completed a search within the past 12 months. The study involved two sources of respondents; an online panel, and CareerBuilder.com’s internal database of job seekers. Where significant differences were found, the random sampling design of the online panel was utilized to eliminate potential bias from CareerBuilder.com’s internal database. This study’s confidence level is estimated at 99% probability, with a sampling error of +/- 0.95%.
About the Inavero Institute for Service Research®
The Inavero Institute for Service Research is the staffing industry’s premier client and employee satisfaction firm, analyzing feedback from more than 125,000 staffing industry clients and job candidates each year. The firm’s client retention tools are utilized in more than 300 locations throughout North America and currently protect more than $4 billion in staffing industry revenue for their clients. For more information, visit www.inavero.com.
CareerBuilder is the global leader in human capital solutions, helping companies target and attract their most important asset - their people. Its online career site, CareerBuilder.com®, is the largest in the United States with more than 23 million unique visitors, 1 million jobs and 32 million resumes. CareerBuilder works with the world’s top employers, providing resources for everything from employment branding and data analysis to talent acquisition. More than 9,000 websites, including 140 newspapers and broadband portals such as MSN and AOL, feature CareerBuilder’s proprietary job search technology on their career sites. Owned by Gannett Co., Inc. (NYSE:GCI), Tribune Company, The McClatchy Company (NYSE:MNI) and Microsoft Corp. (Nasdaq: MSFT), CareerBuilder and its subsidiaries operate in the United States, Europe, Canada and Asia. For more information, visit www.careerbuilder.com.
CareerBuilder Media Contact
For all media inquiries and interview requests, contact: