Skip navigation
Healthcare Director, Operations

Healthcare Director, Operations

Job Description

KEPRO is a rapidly growing national quality improvement and care management organization. We work to ensure that over 304 million people receive the right care, at the right time, in the right setting. KEPRO is currently seeking resumes for a highly experienced professional at our Harrisburg, PA location
Healthcare Operations Director
This senior-level position is responsible for administering and coordinating all responsibilities associated with the contract for the operation. Primarily responsible for daily operations of the program with hands-on oversight for all operational areas. Assure timely compliance with all contract responsibilities is responsible for overall planning, direction and control to achieve operating and financial goals. Establishes action plans, timetables and outcome measurements; report analysis and action, provider relations, obtains and allocates resources; and reviews progress of the program in order to meet contract deliverables. Serves as the liaison to the Department, providing immediate and excellent customer service to the Program Manager and Administration staff.

Job Requirements

  • Bachelor's required; Master’s preferred. RN preferred.
  • 10 years’ of progressive operational leadership of a public and/or private sector healthcare entity with at least five years in a position of direct operational authority for an entire operation.
  • 5 years’ of management experience in medical utilization review.
·         TRICARE/DOD/DHA experience strongly preferred
  • Significant experience managing contract operations including contract administration functions.
  • Requires advanced knowledge of UR, QM, CM and health field/business requirements and interrelations.
  • Skill in examining and re-examining operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to analyze resources and environment appropriate to the scope of responsibility and design a course of action consistent with KEPRO’s mission and strategic plan.
  • Demonstrated achievement in P&L management, operational process engineering, remote operations management and new business development support.
  • Ability to successfully manage change and growth.
  • Knowledge of business development, strategic planning, tactical implementation and creation of business partnerships.
  • Demonstrated expertise in managing differing customer needs.
KEPRO offers challenging careers, excellent benefits and opportunities for advancement.  For consideration, please submit resume and cover letter with salary requirements. Only those candidates identified for an interview will be contacted. No Phone Calls Please.  Visit our website at for more information on the KEPRO Family of Companies.  
EOE AA M/F/Vet/Disability
KEPRO is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.

Job Snapshot

Employment Type Full-Time
Job Type Health Care, Insurance
Education Graduate Degree
Experience At least 10 year(s)
Manages Others Yes
Industry Healthcare - Health Services, Insurance
Required Travel Not Specified
Job ID TCRFP-001
CareerBuilder Tip:
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using you are agreeing to comply with and be subject to the Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

Healthcare Director, Operations

Enter notes about this job: