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Field Investigator

Field Investigator

Job Description

About EMSI:

Examination Management Services, Inc. (EMSI) provides medical information, risk management and investigative services to the insurance, healthcare, legal, wellness and business communities. We empower our customers with comprehensive information to help them make informed decisions and improve the lives of those they serve.

About EMSI’s Investigative Services Division, ICS Merrill:      

This opportunity supports our Investigative Services Division, which operates under the name ICS Merrill. ICS Merrill helps clients fight fraud by gathering facts and delivering unbiased, objective information about a claim. We are seeking an experienced Field Investigator in the Atlanta, GA area. Build your career here and experience the advantages that come with working for one of the most respected names in the industry. You will be part of a team of professionals who are passionate about what they do. With our state-of the-art online case management system, you will be provided all the tools and support necessary to ensure your success and achieve assigned case objectives for our clients.

Responsibilities - The primary responsibilities of this position include the following activities related to insurance claims investigations:
  • Conducting surveillance (fixed/mobile)
  • Obtaining videotaped documentation of subjects
  • Conducting background/activity checks and courthouse research
  • Written and recorded statements
  • Writing investigative reports


  • Competitive pay
  • Medical, Dental, Vision plans
  • Life, LTD, ADD insurance
  • Company matching 401(k)
  • Paid time off
  • Monthly vehicle allowance
  • Company fuel card
  • Travel time compensation
  • Report writing compensation
  • Company paid investigator licensing fees
  • Paid ongoing career advancement training
  • Timely expense reimbursement with very minimal out-of-pocket expenses

Job Requirements



  • ***MUST possess a current GA Private Investigator's license and be eligible for registration  as a Private Investigator in surrounding states*** 
  • Experience in taking recorded statements, scene investigations and conducting medical interviews.
  • Insurance claims investigation experience (minimum 1-2 Yrs preferred).
  • Associates/Bachelor's Degree in Criminal Justice or related field preferred.
  • Ability and willingness to travel as necessary within a multi-state coverage area.
  • Flexibility to work varied/irregular hours and days including weekends.
  • Strong computer and internet skills.
  • Self-starter who takes on challenging responsibilities and holds self accountable for results and performance.
  • Strong attention to detail with commitment to accuracy and quality while meeting goals or deadlines.
  • Possess a valid state issued driver's license issued by state of residency.
  • Possess a reliable surveillance vehicle, covert camera, digital video camera with uploading capabilities, and laptop computer with Windows Operating System, Microsoft Word, and an internet connection.


  • Highest level of integrity
  • Commitment to excellence
  • Detail oriented 

 EMSI is proud to be an EEO-AA employer M/F/D/V and maintains a Drug-Free Workplace.

Job Snapshot

Other Pay Based on experience
Employment Type Full-Time
Job Type Insurance, Legal Admin, Professional Services
Education High School
Experience Not Specified
Manages Others No
Industry Insurance, Law Enforcement, Legal
Required Travel Up to 50%
Job ID Investigator - Atlanta, GA
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Field Investigator

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