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IT Manager
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IT Manager

Job Description

IT Manager

IT Manager monitors and maintains the computer systems and network. He/she installs and configures computer systems, diagnoses hardware and software faults and solves technical and applications problems, either over the phone or in person.

Responsibilities:

         Reports to the COO;

         installing and configuring computer hardware operating systems and applications;

         monitoring and maintaining computer systems and networks;

         troubleshooting system and network problems and diagnosing and solving hardware or software faults;

         purchasing new or replacement equipment/supplies as required;

         providing support, including procedural documentation and relevant reports;

         setting up new users' accounts and profiles;

         dealing with password issues;

         prioritizing and managing tasks;

         establishing a good working relationship with employees and other professionals and solving problems as necessary;

         testing and evaluating new technology;

         identifying and resolving all smart phone issues;

         conducting electrical safety checks on computer equipment.

 

Job Requirements

•         Bachelors’ degree required

•         Minimum 5 years’ experience as an IT System/Network Administrator to handle all networking, server and administrative tasks

•         PC help support knowledge for Windows 7, 8 and Office 2013 with Office 365 software and all PC hardware

•         Printer/Fax/Scanner support

•         EDI/CRM software support role, liaison between employees and Software Company

•         Prior experience with server purchase and installation is helpful

 

Job Snapshot

Employment Type Full-Time
Job Type Information Technology
Education 4 Year Degree
Experience 5 years
Manages Others No
Relocation No
Industry Import - Export
Required Travel Negligible
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IT Manager


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