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Customer Care / Order Processing Administration

Customer Care / Order Processing Administration

Job Description

 Customer Care and Order Processing Associate

 

Sacramento-based company is expanding and in need of an energetic, bright and adaptable individual to train in their organization and add to their team.  

 

Job Responsibilities:

 

  •         Answer inbound and/or place outbound calls and respond to email correspondence from customers about company products.
  •         Provide follow-up information on prior orders, address customer concerns and provide excellent customer service.  
  •          Must be able to handle additional tasks and administrative functions as designated by management within timeframe allotted.
  •          Must meet or exceed high standard of service by appropriate, professional and accurate response of product-related inquiries.
  •          Must be comfortable overcoming objections and addressing benefits of services in order to meet and exceed individual and departmental goals

 

 

 

 

 

Job Requirements

 

 

 

Individual attributes and experience:

 

  •          Candidate must possess the ability to multi-task in a fast paced environment, while maintaining composure
  •          Must be detail-oriented, accountable and punctual and well versed with computer and internet processes.
  •          Prior similar experience is not necessary, if individual possesses mature work ethic and is dependable and reliable
  •          Must have strong verbal and written communication skills
  •          Must enjoy helping people and be absolutely comfortable on the phone

 

General Requirements:

 

  •          Candidates must be at least 18 years of age and able to provide proof of eligibility to work in the U.S.
  •          Must be willing to submit to a pre-employment background check and drug screen
  •          Must be able to provide at least 3 positive, verifiable business references from prior employers or supervisors 

 

Must have reliable and consistent means of transportation

 

 

 Compensation/Benefits

 

  •          $9.50-10.00/hour
  •          Optional Medical/Dental/Life Insurance benefits
  •          Positive work environment

 

Contact PrideStaff at 916-757-6100 if you feel you are qualified for this position.

 

 

 

Keywords: customer service, CS, C/S, account manager, lead generator, telemarketing, inbound, outbound, call-center, order processing, data entry, ATT, Verizon, Teledirect, ACT, retail sales, merchandising, receptionist, data entry, hostess, waitress

 

 


 

 

Job Snapshot

Base Pay $9.50 - $10.00 /Hour
Employment Type Full-Time/Part-Time
Job Type Admin - Clerical, Sales, Hospitality - Hotel
Education Not Specified
Experience At least 1 year(s)
Manages Others Not Specified
Relocation No
Industry Food, Sales - Marketing, Retail
Required Travel Not Specified
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Customer Care / Order Processing Administration


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