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Customer Care and Order Processing Associate

Customer Care and Order Processing Associate

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Job Snapshot

Base Pay $10.00 - $13.00 /Hour
Employment Type Full-Time/Part-Time
Job Type Entry Level, Retail, Admin - Clerical
Education Not Specified
Experience At least 1 year(s)
Manages Others Not Specified
Relocation No
Industry Merchandising, Internet - ECommerce, Fashion - Apparel - Textile
Required Travel Not Specified

Job Description

 

 

Customer Care and Order Processing Associate

 

Sacramento-based company is expanding and in need of an energetic, bright and adaptable individual to train in their organization and add to their team.   Experience with eCommerce, familiarity with computers and general business practices as well as pleasant and professional nature are required.

 

Job Responsibilities:

 

  • Respond to phone and email correspondence from customers about company products and orders. 

     

  • Provide follow-up information on prior orders, address customer concerns and provide excellent customer service.  

     

  • Must be able to handle additional tasks and administrative functions as designated by management within timeframe allotted.

     

  • Must be adaptable and able to multi-task with ease

     

  • Must meet or exceed high standard of service by appropriate, professional and accurate response of product-related inquiries.

     

  • Must be comfortable overcoming objections and addressing benefits of services in order to meet and exceed individual and departmental goals

 

 

 

 

Job Requirements

Individual attributes and experience: 

  • Candidate must possess the ability to multi-task in a fast paced environment, while maintaining composure

  • Must be detail-oriented, accountable and punctual and well versed with computer and internet processes.

  • Prior similar experience is not necessary, if individual possesses mature work ethic and is dependable and reliable

  • Must have strong verbal and written communication skills

  • Must enjoy helping people and be absolutely comfortable on the phone

General PrideStaff hiring Requirements:

  • Candidates must be at least 18 years of age and able to provide proof of eligibility to work in the U.S.

  • Must be willing to submit to a pre-employment background check and drug screen

  • Must be able to provide at least 3 positive, verifiable business references from prior employers or supervisors 

Must have reliable and consistent means of transportation

 Compensation/Benefits 

  •          $10.00/hour starting wages. Increases based on performance.

  •          Optional Medical/Dental/Life Insurance benefits, per PrideStaff

  •          Positive work environment

     

    Please apply to this posting and attach a resume.

    You are most welcome to contact
    PrideStaff at 916-757-6100 if you feel your experience qualifies you for this position
    and would like to discuss it further. 

     

     

     

    Keywords: customer service, CS, C/S, account manager, lead generator, telemarketing, inbound, outbound, call-center, order processing, data entry, Teledirect, ACT, retail sales, merchandising, receptionist, data entry, hostess

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Customer Care and Order Processing Associate


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