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Document Control Coordinator - Quality Assistant

Document Control Coordinator - Quality Assistant

Job Description

Description At Technipaq Inc., we manufacture superior flexible packaging materials for the Medical Device, Diagnostic, Pharmaceutical and Food Packaging industries. Our specialization is both custom and stock laminates that provide a diverse selection of quality, value driven options to meet any unique demands in many industries. All of our materials are available in rollstock, lid or pouch form with flexographic printing in up to 8 colors. We also carry a full stock program of peel pouches in Chevron, Corner and Header styles for ETO, Radiation and Autoclave sterilization.

We are committed to quality, cost effective products, innovative technology and exceptional customer service. We are an ISO 9001- 2008 and 13485 certified company.


Technipaq is currently seeking candidates to fill our opening for a Document Control Coordiantor/QA Assistant. The position is responsible for making sure Technipaq is compliant within the Quality Management System by maintaining and controlling all document changes within the QMS, oversight of the calibration program, tracking and maintenance of the training matrix, and interacting with our customers on any nonconformances and customer surveys. This position is directly responsible for tracking, training, and resolution of all customer concerns and non-conformance investigations. The position will assist with team projects to monitor and improve performance metrics and act as a support role to the Quality Manager with all aspects of ISO administration. This a STRONG ADMINISTRATIVE SUPPORT position in a multi-tasked, fast paced production environment.


  • Support the creation and update of product and process related data/documentation in accordance with internal procedures and ISO requirements.
  • Oversight and maintenance of the calibration program to include record keeping, doing calibrations of company equipment and interaction with calibration vendors.
  • Develop and maintain effective communication and working relationships with external and internal customers; assist with benchmarks to identify and support strategic new systems, leverage resources to develop and implement Best Practices.
  • Monitor various departmental metrics to improve inefficiencies and implement continuous improvement.
  • Administer the employee training program and matrix system.
  • Manage the input of data into various parts and document databases to support the Quality Management System, product development and product implementation; insure procedures are  in compliance with standards and regulations.
  • Other various duties as assigned to support the Quality efforts of the organization

Job Requirements


Associate degree Minimum
; training/certification in Six Sigma, GMP's or Lean Manufacturing a PLUS

2-3 years previous experience in an administrative support role in an ISO manufacturing environment

2-3 years previous experience assisting Project Teams to create quality metrics in order to track and identify performance improvement  opportunities

1-3 years of QA documentation review including monitoring for errors and follow through to address/correct as needed

2-4 years investigation of customer complaints regarding product quality and/or nonconformances along with total resolution and customer interaction


Proven knowledge of ISO requirements

Strong communication of ideas and concepts, both written and oral, to all levels of the organization

Excellent collaboration, support building and persuasive skills

High comfort level with change agent management ; leading the drive to motivate team members to achieve goals

Fluent working knowledge of Desktop PC and MS Office software to include entire MS Office Suite, creation of spreadsheets and database management

Self motivated, strong personal organization, work with a minimum of input and supervision 

Strong analytical, problem solving and data interpretation ability 

Rapidly able to become the "go to" person and establish leadership influence regarding all Quality issues

Flexibility to move rapidly between both detail and big picture frame of reference

Assertive, passionate about quality, with the ability to appropriately deploy available resources

Technipaq offers a full package of benefits  to include; medical, dental, vision, flex time, LTD/STD/CI, company paid life, voluntary life, paid vacation and holidays, profit sharing and 401K.

We encourage a diverse work force and we are an Equal Opportunity Employer. m/f/d/v


Job Snapshot

Employment Type Full-Time
Job Type QA - Quality Control, Pharmaceutical, Admin - Clerical
Education 2 Year Degree
Experience At least 2 year(s)
Manages Others No
Relocation No
Industry Packaging
Required Travel Not Specified
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Document Control Coordinator - Quality Assistant

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