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Fast Wireless Sales Associate

Fast Wireless Sales Associate

Job Description

Founded in 1996, our Organization is an innovative wireless technology retailer specializing in cellular products and services. Headquartered in Madison Heights, Michigan, the company operates over 25 locations with growth opportunities.  

Retail Sales Associate Responsibilities

Sales Results:  Meet and exceed quota/revenue target for net activations, customer renewals, accessories, handsets, and enhanced services.  Demonstrate equipment functions and network capability.  Perform rate package evaluations and propose solutions that best benefit the company and the customer. You must also be able to move throughout the store to actively engage customers, demonstrate products, and effectively execute the sales function.

Customer Retention: Maintain and grow existing customer base and manage churn.  Contact existing customers for contract renewals, and various data, accessory, and handset upsell opportunities.  Ensure customer satisfaction and resolve all customer issues and concerns. 

Order Processing: Accurately process customer transactions, audit and reconcile daily cash receipts.

Training/Meetings:  Responsible for thorough knowledge of all store functions.  Remain current on all wireless products, services, industry and competitive trends.  Attend all applicable trainings/meetings. 

Job Requirements



  • High School Diploma required; some College preferred.
  • 1-2 years experience in a retail sales environment; wireless experience preferred
  • Candidates should be available to work retail hours, including evenings, weekends and holidays.
  • Strong interpersonal, verbal, and communications skills.
  • PC proficiency in Microsoft Excel & Word required.
  • Ability to analyze customer needs, present solutions and add value through delivery of products and services. 
  • Self motivated and energetic, with a strong work ethic to sell wireless phones and accessories in a retail sales environment.
  • The ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking with minimal supervision.
  • Effective negotiation and closing skills.    


Equal Employment Opportunity

Benefit Packages Available

Base plus Commission Compensation


Job Snapshot

Other Pay Base plus Commission Compensation
Employment Type Full-Time
Job Type Retail
Education High School
Experience At least 2 year(s)
Manages Others Not Specified
Industry Wireless
Required Travel Not Specified
Job ID 3000
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Fast Wireless Sales Associate

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