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Mortgage Loan Servicing Specialist/St. Louis Park, MN

Mortgage Loan Servicing Specialist/St. Louis Park, MN

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Job Description

Mortgage Loan Servicing Specialist


Responsible for the review, analysis, and submission of claims for reimbursement of principal, interest, and expenses in accordance with agency, investor, and insurer regulations

- Reviews loans for appropriate documentation; completes regular follow up with Foreclosure Attorneys, internal departments and others for missing information
- Monitors and follow up on receipt of claim payment funds from agencies, investors, and insurers
- Works closely with attorney firms and cross business units (primarily Bankruptcy, Foreclosure, HP and Investor Services)
- Effectively and professionally interact and communicate with agencies, investors, and insurers as well as all levels of management, staff, and cross business units
- Recommends changes on existing procedures or enhancements to procedures in order to increase efficiencies and ensure proper work flow
- Performs miscellaneous duties as assigned or required

Job Requirements


6+ months experience in customer service, loan administration, collections, or sales environment

- Excellent ability to research, trend/analyze data, summarize and recommend solutions
- Proven drive and initiative
- Ability to handle a heavy workload with a high degree of accuracy
- Proficient in a Microsoft Office Environment, specifically Access, Excel and Word
- Ability to meet deadlines without exception

Job Snapshot

Employment Type Full-Time
Job Type Customer Service, Admin - Clerical, Entry Level
Education High School
Experience At least 1 year(s)
Manages Others Not Specified
Industry Insurance, Mortgage, Other Great Industries
Required Travel Not Specified
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Mortgage Loan Servicing Specialist/St. Louis Park, MN

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