Customer Service Representative Requirements:
•Must be able to work a flexible schedule that may include weekdays, weeknights, and weekend time.
•One year or more of solid customer service experience providing support and/or helping customers find resolution
•High School Diploma. Some college preferred but
not required. The can work while in school, or online school.
•Strong Passion for Customer Service and comfortable
being on the phones. Peak season is very busy, and will require calls coming in
and going out
•Ownership and problem resolution a must.
•Keen eye for detail and high level of accuracy.
•Quickly be able to demonstrate sound judgment,
while abiding to guidelines and procedures ensuring clear and concise
communication, and excellent customer service
•Dependable and able to work in a fast-paced work
environment and be open and flexible to changes in daily responsibilities and
assignments, as needed by the business.
•The ability to communicate effectively at all
levels from executive management to individual contributor.
•The ability to work unsupervised and make
independent work related decisions.
•Flexibility and willingness to assist where and
when needed and directed by your supervisor.
•Excellent time-management, organizational, and
•Experience with Microsoft Office products and
various call center and customer service support programs.