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Virtual Corporate Travel Agent (Night Shift)
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Virtual Corporate Travel Agent (Night Shift)

Job Snapshot

Employment Type Full-Time
Job Type Customer Service, Sales
Education High School
Experience 5 to greater than 15 years
Manages Others No
Relocation No
Industry Travel
Required Travel Not Specified

Job Description

AAA is looking for TWO- After-Hours Travel Agent to join our Corporate Travel Division. We are headquartered in Cincinnati, OH, but are looking for a dependable and flexible individual to work in a virtual capacity:

As an After-Hours Travel Agent, you would provide remote assistance during over night and weekend hours for shifts that will range between the hours of 4:00pm-7:00am EST Monday through Friday, and varying shifts on weekends and holidays. You will be responsible for making new corporate reservations and assisting travelers with reservations en-route.   Thorough knowledge of the travel industry is required to assist travelers who may need to change plans to reach their desired destination.



 ** Must be able to work night-shift **

Job Requirements


  • Minimum 5 years of experience in corporate travel, preferably on Worldspan and/or Apollo
  • Must possess prior experience with scheduling international and domestic travel, setting up PNR's, ticketing, exchanging tickets, and managing queues and email boxes
  • Must also be capable of managing a demanding workload, following up with customers and providing a premier level service to clients.
  • Must be creative, solution-oriented, and must possess a strong customer service mentality and sense of urgency.
  • Knowledge and experience in managed, on-line booking systems (Concur Travel) is preferred.
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Virtual Corporate Travel Agent (Night Shift)

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