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Sales Support Specialist

Sales Support Specialist

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Job Snapshot

Other Pay Salary + Benefits
Employment Type Full-Time
Job Type Customer Service, Marketing, Admin - Clerical
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Relocation No
Industry Agriculture, Sales - Marketing
Required Travel Not Specified

Job Description


JOB PURPOSE:  The objective of the Sales Support Specialist position is to increase Monsanto’s net income by increasing sales force selling time by 20% and improving customer satisfaction.

Principal Duties and Responsibilities:


1.  Program Administration

  • Facilitates field team training on program guidelines and platforms via conference calls, WebEx and one-on-one via field team meetings
  • Performs model testing on new and existing platforms
  • Serves as liaison to Project Coordinators and Program Leads
  • Provides status reports on program progression throughout program cycle
  • Actively pursues error resolution of all enrollments on behalf of DSM to ensure program compliance and compensation to qualified growers and dealers
  • Manages grower and dealer data


2.  Reporting

  • Provides standardized and adhoc reports to field team (DSM and ABM)
  • Ensures that results of data analysis presents information in an efficient and effective manner
  • Collects data from field team, as needed, for internal Monsanto personnel


3. Fulfillment

  • Submits project details to Geo Marketing Coordinators for completion (postcards, mailing, advertising, invitations etc…)
  • Coordinates order and delivery of promotional items through approved vendors
  • Orders materials such as booths, banners and sales materials for trade shows, field days and dealer/grower meetings


4.  Seed Supply Management

  • Assists team with internal distribution of supply
  • Coordinates efforts with field team supply leads to ensure subs, cuts, allocations and forecasting are completed in a timely manner


5. Sales Support and Customer Service

  • Supplements customer contact as needed
  • Communicates key dates and deadlines
  • Completes tasks deemed by the business to assist the field team in meeting their goals
  • Promotes use of business management tools with the field and internally to provide world class service to customers

The Benefit Package:


•          Medical and Dental Insurance

•          Life, Short and Long Term Disability Insurance

•          401K Retirement Plan with a company match!

•          Tuition Reimbursement

Job Requirements


Minimum Job Requirements: (Education, Experience, Skills)

  • BA/BS in Business related field and/or 5+ years of customer service in an office environment
  • Proven analytical skills
  • Strong verbal and written communication skills
  • Organization and planning skills
  • Multitasking and ability to prioritize workload
  • Detail oriented
  • Intermediate computer skills utilizing MS Excel, PowerPoint, Word and Access


HGS is a drug free work environment. EOE AA M/F/D/V

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Sales Support Specialist

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