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Patient Services Representative

Patient Services Representative

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Applications Submitted for this Position


Most Common Years of Experience


Bachelor's is the most common degree type

Job Description

Illinois Bone and Joint Institute Rehabilitation Services is seeking a part-time Patient Services Representative for our rehab clinic located in Buffalo Grove.

The main focus of this position is to provide optimal customer service to therapy patients throughout delivery of care in the Rehab Department. The main objectives of this position are to meet and exceed patient expectations as it relates to front desk procedures; to act and communicate in a professional and positive manner to patients, clients, physician staff and Rehab staff; and to provide team-oriented support to staff to assist in meeting overall clinic expectations.

The Buffalo Grove part time position hours require applicants be available between 7:00am and 7pm, Monday through Thursday and 7:00am to 3:30pm on Fridays.

Job Requirements

Interested candidates must meet the following requirements:
  • H.S. Diploma or equivalent required; Associates degree preferred (Healthcare concentration preferred).
  • 2 years of customer service experience (Healthcare experience preferred).
  • Ability to provide exceptional customer service to clients, patients, and clinical staff.
  • Ability to handle multiple tasks and work under pressure.
  • Skilled in time management and detail orientation.
  • Professional and effective writing and verbal communication skills.
  • Typing speed of 40 words per minute minimum.

Job Snapshot

Employment Type Part-Time
Job Type Customer Service, Health Care, Admin - Clerical
Education High School
Experience At least 2 year(s)
Manages Others No
Industry Healthcare - Health Services
Required Travel Not Specified
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Patient Services Representative

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