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General Manager
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General Manager

Job Description

Gold's Gym - General Manager (Charlotte and Harrisburg - North Carolina)

 

Gold's Gym International is the largest co-ed gym chain in the world and the most recognized name in fitness, helping generations of celebrities, athletes and everyday people achieve life changing results. We are growing in the Charlotte and surrounding market and looking for new team members to participate in our success.

 

Become a part of our elite team - the best of the best. Working for the leader in fitness, we will challenge your skills, talents and abilities and reward your every success. Ask yourself if you have what it takes. Become an active participant in our growth and you'll share in the rewards for your efforts.

 

The General Manager has overall responsibility for effectively managing all facets of a particular gym location to include customer satisfaction, proper training of the staff, employee personnel issues, sales & membership solicitation, facility cleanliness while ensuring the club is achieving projected membership/sales goals as well as any other established metrics/goals.

 

 

Job Title: General Manager

 

Full Time-Time / Part-Time: Full Time

 

Commission Type: Commission

 

Employee Type: Salaried

 

Job Description:

 

Management Duties:

• Properly manage and maintain gym operational budget

• Responsible for overseeing the sales process and systems

• Manage, monitor, and evaluate the performance of all gym-related managers.

• Monitor the hiring, training and scheduling of all gym level staff.

• Train and mentor subordinates

• Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager.

• Responsible for managing disciplinary actions involving all gym level employees.

 

Operational Duties:

• Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.

• Provide effective decision making regarding customer service issues.

• Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed.

• Responsible for ensuring that the facility is clean and operationally sound.

 

Job Requirements

Job Qualifications:

 
• Fitness industry experience required.

• High School diploma with five years professional experience. College degree preferred.

• Be promotionally-oriented and have the ability to direct sales through company required outreach programs.

• Strong customer service orientation with proven results.

• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.

• Excellent verbal and written communication skills.

• Proficiency with Microsoft Office including Word, Excel and Outlook.

• Entrepreneurial spirit with open, participative leadership style and drive for excellence.

• Strong work ethic, integrity, and professional demeanor.

• Associate or Bachelor's degree in business or related field with two years of management experience preferred.

 

**RELOCATION ASSISTANCE IS NOT PROVIDED**

Job Snapshot

Employment Type Full-Time
Job Type Sales
Education High School
Experience At least 5 year(s)
Manages Others Yes
Industry Exercise - Fitness
Required Travel Not Specified
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General Manager


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