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Branch Manager

Branch Manager

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Job Description

This position is responsible for managing the branch and providing high quality leadership to ensure the branch goals and standards are achieved.

DUTIES & RESPONSIBILITIES:

  • Daily tasks include but are not limited to:Ensure the accurate and lawful operation of the branch, including compliance with policies and procedures.
  • Ensure that the branch is adequately staffed with employees committed to the bank and branch goals.Has the ability to function independently in all branch roles, including teller positions and personal banking.
  • Responsible for managing the service and sales levels of the branch and creating a comprehensive plan that promotes the branch and provides the level of service First American Bank customers require.
  • The Branch Manager is highly visible in their community by attending functions as well as serving community organizations. Must have a good understanding of small businesses and successfully promote our Business Banking products.
  • Serve as a role model for maintaining a positive branch environment.
  • Responsibilities include duties in the following areas: Service, Sales and Leadership.
  • There is a sophisticated training program for this position.

Job Requirements

  • Bachelor’s degree or equivalent work experience.
  • Minimum of 2 years of management within a financial services or retail bank environment is REQUIRED.
  • Demonstrated leadership proficiency in sales, service and operations.
  • Proven track record of developing and coaching high performance sales and service teams.
  • Experience in personnel management including performance management and disciplinary action.
  • Management experience within the branch's local market strongly preferred.
  • Bilingual Spanish is required.
  • Very high level of written and verbal communication skills, a strong working knowledge of word processing, spreadsheets and software systems used in a branch.
  • Assist other branches in close proximity when staffing levels necessitate.
  • Professional appearance and dress required for this highly visible customer service position.
  • Travel to meetings, training and seminars as scheduled.Must be available to work a 40 - 50 hour work week not including after hours community events.
  • Must be available to the branch during all working hours including Saturdays.


This position requires the individual to take loan applications and close loans which may require the employee to register with the Nationwide Mortgage Licensing System & Registry (NMLS) in order to comply with the federal Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and Regulation Z. Registration may consist of submission of personal information such as home address, social security number, gender, date and place of birth, employment history, among other things. Registration also requires employees to submit fingerprints and submit to a criminal background check. Renewal of the registration requirements may be required periodically throughout the term of the employment.


      
    First American Bank is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).



Job Snapshot

Employment Type Full-Time
Job Type Finance, Accounting, Management
Education 4 Year Degree
Experience At least 2 year(s)
Manages Others Not Specified
Industry Banking - Financial Services
Required Travel Not Specified
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Branch Manager


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