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Cash Processing Specialist

Cash Processing Specialist

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Job Description

Hanger, Inc., dedicated to serving the Orthotic and Prosthetic community has an opening for a Cash Processing Specialist. Over the past 150 years, Hanger has built an unrivaled orthotic and prosthetic patient care and distribution businesses. With core values such as: Integrity; Clinical and Operational Excellence; Unsurpassed Customer Satisfaction; Flexible and Entrepreneurial Operations; and Creativity and Innovation and Shared Success, we truly are in the business of helping others, fitting thousands of patients with the latest in prosthetics, braces and supports for a wide variety of conditions each year.

The Cash Processing Specialist is responsible for ensuring that reimbursement that received is accurate and then they make the necessary contractual adjustments when needed. In addition, he/she would work with the Revenue Cycle Management Department to make deposits; process claims, handle the electronic remittance and reconciliations.

Essential Functions:

  • Reviews and resolves exceptions related to RCM payment reconciliation process.
  • Familiarity with ICD-9,ICD -10, and HCPC/CPT coding
  • Acquires and maintains comprehensive knowledge of manual and electronic billing systems and self-educates with new developments in that area.
  • Investigates and remedies exceptions in the Revenue Cycle related to Insurance (Payer) Payments:
    • Deposit to ERA (Electronic Remittance Advice) Reconciliation
    • ERA to Claim Reconciliation
    • Deposit to Lockbox Detail
  • Also, Investigates and remedies exceptions in the Revenue Cycle related to:
    • InClinic (over the counter) Payment Batches:
      • Hospital Payments
      • Patient Payments
  • Reconciles electronic error and pended system queues
  • Acquires and maintains comprehensive knowledge of billing specifications for contracted payors – To be able to follow-up with payers and discuss payment methods
  • Familiarity with CMS 1500 claim form
  • Familiarity with Electronic Health Care transactions (EDI): 837/835/277CA/999
  • Processes reimbursements to network providers
  • Manage refunds exchanged between network providers and payers
  • Maintains or exceeds departmental production and quality standards
  • Maintains confidentiality of patient information and files
  • Completes different tasks as assigned.

Job Requirements

  • Use of personal computer, computer applications, and general office equipment including scanners.
  • Ability to create and maintain spreadsheets
  • Ability to use analytical, interpersonal, communication, organizational, numerical, and time management skills.
  • Experience handling and expediting escalated issues, with follow up to the customer.
  • Ability to quickly assess a situation and take appropriate actions to address customer needs and requests in a timely and efficient manner.
  • Proven ability to multitask effectively while without forgoing quality.



Physical Requirements:

  • Ability to work under time constraints, adaptability and flexibility in changing situations.
  • Ability to see, hear, grasp, sit, or otherwise perform essential functions with or without reasonable accommodation.


Required Credentials:

  • High School graduate/GED equivalent. College degree preferred.
  • Experience in Medical billing and reimbursement
  • Accounts Receivable experience preferred.

Job Snapshot

Employment Type Full-Time
Job Type Admin - Clerical, Health Care, Customer Service
Education High School
Experience At least 2 year(s)
Manages Others Not Specified
Industry Healthcare - Health Services, Medical Equipment, Consumer Products
Required Travel Not Specified
Job ID 5829
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Cash Processing Specialist

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