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Account Manager

Account Manager

Job Description


Beacon’s objective is to be the single best source of clinical excellence and cost containment for the most complex individuals in any covered population.  In close partnership with health plans, we help bring together the fragmented pieces of healthcare to achieve better results for our members. 

Much like the uniquely effective programs we have developed for our members, Beacon also strives to offer a uniquely effective employee experience for all. We offer a competitive benefits package that includes: medical, dental, vision, 401K with company match.  We also offer STD, LTD and Life Insurance coverage that is entirely paid for by Beacon.  Employees are also welcome to participate in our Flexible Spending Accounts (Medical and Dependent/Parking and Transit) as well as our Tuition Reimbursement Program.  We truly value our employees and encourage continual development in a diverse and collaborative work environment.  We also have a rewarding companywide employee recognition program that is fueled by employee performance and contributions.

Enhance your knowledge and dedication to quality healthcare by fully utilizing your expertise at one of our specialized behavioral health solutions: Beacon in Boston, MA; Autism Services Group in Ewing, NJ; College Health IPA in Cypress, CA; Psychcare, LLC in Miami, FL; and Beacon UK in the United Kingdom, and additional opportunities across the nation.  Apply today and find your potential with Beacon.

Beacon Health Strategies is an EOE

Job Requirements


The manager is responsible for Beacon’s assigned health plan contractual and operational management; works with clients, service center leadership, providers, county and state government stakeholders to develop and execute on Beacon’s client service obligations to the client.


  1. Ensure contract compliance and execution of all deliverables
  2. Support coordination of member care with the county for MH/SU services, health plan and community organizations
  3. In conjunction with the State Director, define and execute on strategic goals for CA, ensuring contractual, regulatory and delegation agreement compliance.
  4. Actively cultivate key stakeholder relationships to advance Beacon’s standing on behalf of its current client base and to support business expansion and retention efforts in CA.
  5. Foster business development opportunities and strategic relationships in the region.
  6. Partner with advocacy and key provider groups.
  7. Responsible for ensuring all contractual reporting requirements as outlined in delegation agreements on behalf of  the program and state
  8. Oversee comprehensive reporting and analysis of program utilization, cost, quality and related performance indicators.
  9. Attendance at relevant client and external meetings as necessary to deliver exceptional customer service and to execute on defined strategic goals.
  10. Direct supervision of co-located staff.
  11. Actively engage all service center staff and internal subject matter experts necessary to achieve contractual and strategic goals for specified contract, State/region.
  12. Monitor NCQA/URAC, compliance and quality outcomes
  13. Primary liaison to service center operations.
  14. Other duties as assigned.


Master’s degree required.  4-5 years behavioral health managed care experience preferred.  Experience with financial and clinical data analysis and reporting required.

  • Leadership skills and supervisory experience, including the ability to develop team performance
  • Excellent written and oral communication skills
  • Self-motivated, able to prioritize multiple issues, excellent organizational skills, ability to track multiple projects/tasks and follow through as needed
  • Ability to manage and coordinate with internal and external departments
  • Able to work collaboratively with internal staff and external agencies
  • Must be detail oriented; able to work independently in an ever changing environment
  • Must have excellent communication and negotiation skills

Job Snapshot

Employment Type Full-Time
Job Type Health Care
Education Graduate Degree
Experience At least 5 year(s)
Manages Others Not Specified
Industry Healthcare - Health Services
Required Travel Not Specified
Job ID ZA45-7
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Account Manager

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