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Medical Triage Nurse

Medical Triage Nurse

Job Description

Clay Platte Family Medicine Clinic, Kansas City's Patient Centered Medical Home recognized by the NCQA, is seeking Medical Triage Nurses, with a minimum of one (1) year experience. Applicants must be proficient at performing the following assignments.

  • Schedule computerized appointments for 15 providers.
  • Greet callers in a warm friendly and professional manner.
  • Triage the nature of the phone call.
  • Verify that all demographic and insurance information is current.
  • Transfer patients and callers to the most appropriate department depending upon their needs.
  • Assist patients with refills and prior authorizations.
  • Answer patient questions/concerns.
  • Participate in quality improvement initiatives.

Typical schedule is Monday - Thursday 9:00 a.m. to 7:30 p.m. and will work every 3rd Saturday from 8 - 1:00 p.m.  Clay Platte Family Medicine Clinic offers excellent compensation and the following benefits.

  • Group Health Insurance
  • 401 (k) match
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 10 days of PTO in the first year.
To learn more about our clinic, please visit our website at

Job Requirements


  • High School Diploma or GED
  • Graduate from an accredited Medical Assistant program
  • Certification as a Medical Assistant that is in active status.
  • Graduated from an accredited program with license or certification in good standing.
  • Knowledge of customer service concepts.
  • Ability to communicate clearly and positively.
  • Ability to have a significant portion of the day on the phone and sitting at a computer.
  • Current Basic Life Support certificate.
  • Minimum of one (1) year related administrative, customer services and medical triage related experience.
  • Basic knowledge of medical terminology.


  • Work is performed in a typical, well-lighted office/call center setting.
  • Work involves frequent contact with staff and patients.
  • Work involves occasional walking, standing, bending, twisting and reaching.
  • May require lifting a maximum of 30 pounds.

Job Snapshot

Employment Type Full-Time
Job Type Health Care
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Healthcare - Health Services
Required Travel Not Specified
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Medical Triage Nurse

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