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Job Description

Horizon Personnel Services is passionate about performance. We're passionate about developing the best staffing solutions for our customers and providing the best job opportunities for our employees.

We are seeking a qualified Bilingual (English/Spanish) Recruiter responsible for matching applicants to clients through in-depth analysis of job skills and qualifications to determine which applicant to recruit interview and hire. We specialize in servicing the light industrial industries in Manufacturing, Packaging and Assembly, Logistics and Warehousing, and Bottling. We are looking team player that enjoys working with people, assessing their skill sets and helping them get jobs!

Prior experience preferred in recruiting or customer service.
Bilingual(English/Spanish) A Must!

Our Santa Rosa Branch Office is Located at:

Horizon Personnel Services
85 Brookwood Ave., Ste. 14
Santa Rosa, CA 95404

Essential Functions:


  • Conduct phone screens and preliminary discussion with applicants.

  • Conduct pre-employment skills testing, employee orientation and safety training.

  • Process reference checks, criminal backgrounds, credit checks, license checks, driving records and drug testing for applicants and employees.

  • Review and maintain employment records: new hire documentation, W-4, I-9, direct deposit and benefits.

  • Complete and review for accuracy Form I-9, Employment Eligibility Verification.

  • Review company policies and procedures with associates as part of the associate orientation.

  • Resolve employee related issues involving complaints, misconduct and performance.

  • Interviewed applicants to identify and summarize relevant experience and skills.

  • Complete all required data entry and reports daily and weekly.

  • Provide staffing services for accounts and assess client needs by obtaining detailed job requirements, selecting, orienting and dispatching the appropriate job candidates.

  • Evaluate and match qualified candidates to clients open orders using computer databases, networking, Internet recruiting resources, cold calls and employee referrals.

  • Successfully fulfill orders. This may include: resume and cover letter submittals, coordination of interviews time with customer and candidate; timely follow up on submittals and interviews and coordination of any company specific screening and orientation.

  • Follow up regularly with candidates and clients to maintain relationships to build knowledge of needs and opportunities.

  • Meet client expected customer service including follow up and filling orders timely.

  • Complete tutorial courses for e-verify.

  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the American with Disabilities Act.

  • Monitor associate production/quality efficiencies and make necessary corrective actions.

  • Generate wake up calls and cover after hour phones to provide client services.

  • Risk management activities: UI claims and Workers Compensation documentation.

  • Answer telephone to provide desired information for customers and associates in a courteous manner.

  • Respond promptly to company cell phone during normal work hours and after hours and listen to and return voicemail messages by end of day.

  • Coordinates collection and preparation of time and attendance records and enters this information into the payroll system.

  • Training of associates and coworkers as directed by manager.

  • Other duties assigned by management.

  • Treat every person walking in the door or calling on the phone with respect and kindness.

Job Requirements



Required:      High school diploma, 1 + year previous Recruiting/customer service.


Desirable:  Prior experience preferred in recruiting or customer service.

                   Bilingual(English/Spanish).a must!




Requires knowledge of office practices; business correspondence techniques and English composition, grammar, spelling and punctuation; knowledge of word processing, Outlook, Internet, PowerPoint, data base and spreadsheet software applications.


Skills required include use of knowledge of word processing, Outlook, Internet, data base and spreadsheet software; use of standard office equipment including computers, printers, telephones, calculators, copiers, scanners, calculators and facsimile equipment.


Ability to  interpret and apply company and the clients required policies and procedures; ability to maintain confidentiality of data; collect data, establish and present facts; draw valid conclusions and make innovative recommendations and solutions; add, subtract, multiply and divide in all units of measure; prioritize, organize, multi-task and complete tasks independently; communicate effectively with all levels of staff, management, clients, vendors and public and private representatives; ability to work under pressure and maintain composure while managing multiple projects; ability to interact effectively at all levels and across diverse cultures; ability to generate a team player atmosphere; ability to facilitate progressive change and train staff; ability to service clients and employees with quality and flexibility.



Physical and Environmental Elements:

This position consists of a sedentary office environment and traveling classification. The sedentary office duties includes working in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances.  Travel duties include driving to client and potential client worksites and may have moderate to extreme noise levels, varying temperature from cold to hot. Employees have occasional exposure to disgruntled staff, employees, clients in interpreting and enforcing company and client policies and procedures.


Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, or calculator and to operate standard office equipment. The position occasionally bends, stoops, reaches, pushes and pulls drawers to retrieve and file information and lifts and carries reports, supplies and records that typically weigh less than 15 pounds.  Employees in this position may frequently maintain long periods of time in a sitting position and viewing a computer screen.

Job Snapshot

Base Pay $14.00 - $18.00 /Hour
Employment Type Full-Time
Job Type Human Resources
Education High School
Experience 1 to 3 years
Manages Others Not Specified
Relocation No
Industry Employment - Recruiting - Staffing
Required Travel Not Specified
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