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Customer Service Representative (mnfing or industrial industry)
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Customer Service Representative (mnfing or industrial industry)

Job Snapshot

Base Pay $14.00 - $18.00 /Hour
Employment Type Full-Time
Job Type Customer Service, Sales
Education 2 Year Degree
Experience At least 2 year(s)
Manages Others No
Relocation No
Industry Manufacturing, Industrial
Required Travel Not Specified
Job ID #41VG

Job Description

JOB#: 41VG


An International Manufacturing Company in Torrance is seeking a candidate for Customer Service.

Qualified candidate must have at least 2 years experience in Sales Assistant / Customer Service in manufacturing or industrial industries.



Position Title:             Customer Service Representative

Status:                         Temp to Hire

Location:                     Torrance, CA

Salary:                         $14~18/hr

Business Hours:       8:30am - 5:30pm / M-F



Job Description

          Work together with Regional Sales to manage accounts

          Handle and manage backorders and inventory level

          Process purchase orders, conduct UPS research, and mailing invoices

          Review incoming purchase orders and create sales orders for processing

          Generate shipping documents and forward to the warehouse for shipment

          Maintain/Build good relationship with customers: keeping them aware of new and discontinued products, price changes promotions and others as necessary

          Enter customer orders into system

          Communicate any backorders or low stock conditions to operations

          Process Return Merchandise Authorization

          Follow-up on any issues - credit, returns, availability, pricing, etc. in a timely manner

          Check pricing, availability, and estimated ship dates requests as necessary

          Generate various reports using Excel and other software

          Filing and data entry

          Other related duties

Job Requirements

          At least 2 years customer service experience or Sales Assistant experience with industrial customers

          AA in Business or related. Inside Sales experience is a plus.

          Ability to multi-task, Team player, ability to prioritize and well-organized

          Solid time management skills

          Strong skills to be able to deal with customers in a professional manner

          Strong problem solving skills

          Proficient in MS Office (Word and Strong Excel)

About Us

For more than a decade, TriCom Quest has been a leader in the employment consultant industry, providing staffing services for both employers and job seekers, at virtually every level — from entry to executive. Our service spans the United States, providing placements for a broad range of companies, including those headquartered in the Pacific Rim with satellite offices within the United States. Yet what makes us stand out from the employment “crowd" is our service. Whether you’re hiring employees or in search of a job, TriCom Quest is committed to quality service, from the very first handshake to placement, and beyond.

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Customer Service Representative (mnfing or industrial industry)

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