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Business Analyst - C

Business Analyst - C

Job Description

We are seeking a candidate for a Business Analyst - C position with one of our important clients.

This position provides business system support for Learning Management System (LMS). Major responsibilities include, but are not limited to:

-Understanding and supporting the SumTotal LMS suite platform to meet the business needs

-Coordinating and/or actively being engaged in various initiatives / projects in addition to the day-to-day operations

-Providing Level 3 support to end users for reported issues and inquiries

-Ensuring internal / external application patches and enhancement releases to be implemented with quality

-Working directly with clients to provide IT expertise to solve a business problem; Investigating alternatives and making solution recommendations

-Leading or participating in weekly and monthly operations review meetings with the clients as well as IT sr. management

Job Requirements

Skills/Experience Requirements

The successful candidate must possess the following competencies:

-Strong analytical / problem solving skills, the ability to handle multiple initiatives or requests simultaneously

-Strong written and oral communication skill, the ability to work directly with the clients and vendor to manage expectations, the ability to work under hard deadlines.

The successful candidate must possess the following experience:

-A total of 7-9 years of system / application support experience (minimum 3 years of experience as a senior level business systems analyst (BSA)

-At least 2 years of experience in eLearning system support as a BSA,

-At least 3 years of experience working with web application preferred

-A Candidate with 2 years or more system support experience with SumTotal will be strongly preferred, but not required

Education Requirements: Bachelor degree in Information Technology or similar.

Job Snapshot

Employment Type Contractor
Job Type Information Technology
Education 4 Year Degree
Experience 7 to 9 years
Manages Others Not Specified
Relocation No
Industry Medical Equipment, Pharmaceutical
Required Travel Not Specified
Job ID mdATR99347
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Business Analyst - C

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