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IT SUPPORT SPECIALIST

IT SUPPORT SPECIALIST

Job Description


IT SUPPORT SPECIALIST


JOB SUMMARY:

Responsible to manage Beverly Farm Foundation’s business applications, with emphasis on the Resident database (Casper) and ADP Scheduling/Reporting. Assist end-users with all IT issues as applicable

RESPOSIBILITIES

Casper Data Base Application

  • Manage all aspects of Casper Data Base
  • Train end-users on how to use Casper.
  • Troubleshoot user issues (software specific)
  • Develop reports, coordinating with appropriate managers
  • Represent Beverly Farm at user group meetings

ADP

  • Learn all aspects of current schedule data base
  • Work with ADP to build scheduling module
  • Work closely with scheduling staff to facilitate transition
  • Train employees on Scheduler and troubleshoot user issues.
  • Develop reports, coordinating with appropriate managers

General Duties

  • Serve as liaison between BFF and contracted computer personnel (Acropolis)
  • Maintain the cleanliness of the Computer room, supervise equipment recycling
  • All other duties as assigned.

Job Requirements


IT SUPPORT SPECIALIST


Job Requirements:

Knowledge of Crystal reports, SQL Database, and a bachelor degree/certification is required. ADP and/or Casper experience a plus. Must be energetic and communicate effectively with end users and administrators.

Job Snapshot

Employment Type Full-Time
Job Type Information Technology, Other
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Healthcare - Health Services, Not for Profit - Charitable, Public Relations
Required Travel Not Specified
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IT SUPPORT SPECIALIST


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