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Sales Coordinator (Customer Service)

Sales Coordinator (Customer Service)

Job Description

The Toyota of Orlando Culture
We are in the people business.  Toyota of Orlando has a strong culture that values teamwork, customer and employee satisfaction.  Toyota of Orlando currently seeks several self-directed and goal-oriented individuals to join our growing team!

Our Orlando Toyota dealership is thrilled to be named to the President’s Cabinet!


What is the Toyota President’s Cabinet? Basically, it’s Toyota’s most exclusive and illustrious award. Like we said, only 12 dealers are picked from the entire nation, and they’re named to the cabinet based on sales, operations at their dealership, and customer satisfaction. Our new Toyota dealership in Orlando delivered on all three accounts, and we were the only Toyota dealer in Central Florida to make the cabinet this year!


That’s not all our Orlando Toyota dealership was awarded, however! We were also given two other high honors that we’re extremely proud to accept.

  • The Toyota President’s Award: This award goes out to Toyota dealers based on customer satisfaction – it’s only given to dealerships that uphold Toyota’s high standards when it comes to customer service.

  • The Board of Governor’s Award: This special and prestigious award is only given to 60 dealers out of the 1,250 existing dealers in the country. In order to receive it, the dealership must have a high commitment to customer service and satisfaction, while also performing well in sales.

Our Mission
Toyota of Orlando's mission is to be Orlando's automotive leader in vehicle sales and service.

We achieve this by providing extraordinary owner experiences through continuously developing passionate associates who share our desire to always be better.

Our Performance Standards are based on Professionalism, Development of People, Honesty and Integrity, Quality, Caring, We're ALL Salespeople and Being the Best.

Toyota of Orlando currently seeks several goal-oriented individuals to join our Business Development Center. We are looking for qualified candidates who have call center or telemarketing experience. This opportunity involves all inbound sales calls and internet leads generated by our website.


And because our Business Development team adds such value to our overall mission of being the #1 dealership in Central Florida, we reward them in ways that allow their own passion and talent to determine their earning potential.


With the fundamental goal of transferring or setting an appointment for customers to visit our dealership, you will:

          Respond to internet leads and inquiries

          Conduct outbound calls to prospective customers

          Answer sales calls and inquiries and make follow-up calls to unsold customers

          Adhere to lead management plan guidelines

          Accurately record interactions with each prospective customer in our database

Job Requirements

What it Takes:

Qualified applicants will be team players who display a controlled confidence and professionalism to both internal and external customers. Excellent phone/customer service skills are imperative.


Additional requirements include:

          1-2 years customer service experience in an outbound calling environment

          Proficient with Windows and internet based programs

          Strong attention to detail and solid writing skills

          Ability to work in a retail/sales environment

          Bilingual candidates (Spanish), preferred


What You’ll Receive:

We reward our Business Development professionals through a competitive base salary plus commission (average $600-1000 per week), medical/dental/life insurance, and employee discounts.


Employment is contingent upon successful completion of a background investigation.

Toyota of Orlando is proud to be an Equal Opportunity Employer.

Job Snapshot

Employment Type Full-Time
Job Type Customer Service, Sales
Education High School
Experience 1 to 3 years
Manages Others No
Industry Automotive - Motor Vehicles - Parts, Retail
Required Travel None
Job ID CB/SalesCoor
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Sales Coordinator (Customer Service)

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