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Network Technician

Network Technician

Job Description

Network Technician

The Business Class Fiber Services Technician is a technical position that requires a strong familiarity basic networking and telecommunications concepts. This position is responsible for supporting all product offerings within the Business Class suite, and providing superior technical support to ensure a positive customer experience at all times.

This position will be responsible for the staging, preparation, provisioning and verification of all Business Class orders to be installed in the Business Class fiber network.

Prepares the equipment for Installs, Disconnects, Move’s, Adds and Changes of Business Class Fiber Services Accounts
• METRO Ethernet circuits and equipment
• Cell Tower Backhaul circuits and equipment
• PRI circuits and equipment
• Utilizes cellular and email communication to effectively communicate with supervisor, and OSC

Job Requirements

Network Technician

  • Applicants should have 3+ years of related field experience.
  • Applicants should possess a good understanding of network protocols and topology, enterprise networking, and fiber as well as a solid understanding of telephony.
  • Must have a high school diploma or equivalent and a mechanical aptitude with working knowledge in using various tools and equipment.
  • Must also have map reading skills, basic math and reasoning skills as well as the ability to communicate via email, and telephone.
  • Good knowledge and familiarity with TDM, SONET, Ethernet and OTDR test equipment as well as Volt/Ohm and Optical Power meters.
  • Basic computer user skills such as internet/browser navigation and email usage.
  • Must have solid customer service skills, and a professional work appearance.

Preferred Qualifications:
  • Digital Multiplexer-Intermediate-2.0-Preferred
  • Fiber Optics-Intermediate-2.0-Preferred
  • Central Office (CO)-Intermediate-3.0-Preferred
  • Experience in Enterprise Networking, telecommunications or electronics preferred.
  • CCNA or equivalent certifications preferred.
  • Knowledge of installing and troubleshooting layer1/2 optical equipment, network hardware, and peripherals preferred.
  • Other skills and abilities including those specific to locale: Technical Ability, Team player with the ability to also work independently, Problem-Solving skills, Customer-Service Oriented, Excellent Communication skills a must.

Job Snapshot

Base Pay $0.00 - $25.00 /Hour
Employment Type Contractor
Job Type Information Technology
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Telecommunications
Required Travel Not Specified
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Network Technician

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