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Telephone Room Supervisor

Telephone Room Supervisor

Job Description

Crown Services is currently recruiting for a part time supervisor. 

* Will be supervising up to 20 in-house interviewers, who screen qualitative survey participants for project suitability. 

*Maintain maximum quality performance from each phone staff member. 

* Record respondent personal information. 

* Edit screening tool for accuracy. 

* Run algorithms through Excel program. 

* Monitor project quota. 

* Answer company phones. 

The perfect candidate will have direct supervisory experience. Fastidious attention to details. Excellent verbal and written communication skills. Highly organized, flexible, able to multi-task and  prioritize multiple projects simultaneously. Strong customer service orientation. Skilled with software and systems used in data collection and reporting. 

Salary based on experience. 


8:30 AM- 3:30


Job Requirements

Background and Drug test required. 

Job Snapshot

Base Pay $10.00 - $15.00 /Hour
Employment Type Part-Time
Job Type Admin - Clerical
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Employment - Recruiting - Staffing
Required Travel Not Specified
Job ID CSR
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Telephone Room Supervisor


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