Crown Services is currently recruiting for a part time supervisor.
* Will be supervising up to 20 in-house interviewers, who screen qualitative survey participants for project suitability.
*Maintain maximum quality performance from each phone staff member.
* Record respondent personal information.
* Edit screening tool for accuracy.
* Run algorithms through Excel program.
* Monitor project quota.
* Answer company phones.
The perfect candidate will have direct supervisory experience. Fastidious attention to details. Excellent verbal and written communication skills. Highly organized, flexible, able to multi-task and prioritize multiple projects simultaneously. Strong customer service orientation. Skilled with software and systems used in data collection and reporting.
Salary based on experience.
8:30 AM- 3:30