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Server

Server

Job Description

POSITION:

Server

 

FLSA Status:

Non-exempt

 

 

 

RELATIONSHIP

The Server reports directly to the Dining Services Director.

 

 

PURPOSE

The Server serves food and beverages to residents in accordance with established Benchmark policies and procedures. S/he performs duties under the direction of the Dining Services Director, to assure that quality food service is provided to meet the needs of the residents.

 

 

PRINCIPLE DUTIES AND RESPONSIBILITIES

 

Accountability

  • Demonstrates attention to detail

 

Administration & Training

  • Completes Benchmark forms, reports, etc. as required.
  • Attends in-service programs, seminars, and workshops as directed.
  • Must attend two hours of orientation.
  • Assists the Community Sales Team, led by the Executive Director, with sales and marketing programs and initiatives

 

Communication

  • Advises supervisor when supplies diminish for reorder
  • Communicates effectively with supervisor and kitchen staff

 

Food Service

  • Takes food and beverage orders from residents and serves meals on a timely basis that are both presentable and appetizing in appearance.
  • Sets up and delivers meal trays and food carts to the dining room as instructed.
  • Handles requests from residents who require assistance with meal selection or have specific needs.
  • Serves well-presented meals on a timely basis
  • Sets up dining room for the next scheduled meal.
  • Performs other general server duties as assigned.

 

 

Equipment & Supplies

  • Assists in inventorying supplies.
  • Obtains or replenishes necessary dining room supplies before the next scheduled meal.
  • Checks room service trays before distribution.

 

Public Relations / Marketing

  • Represents the community with a positive attitude and pride when interacting with potential residents and families
  • Develops and practices the “30-second commercial" and uses it to greet visitors

 

Safety & Sanitation

  • Follows safety regulations and precautions at all times.
  • Follows established Infection Control procedures when performing daily tasks.
  • Ensures that all food service areas are maintained in a clean and safe manner by assuring that necessary equipment and supplies are properly maintained.
  • Reports all hazardous conditions and equipment to your supervisor.
  • Reports all accidents to the Dining Services Director or the Executive Director.
  • Disposes of food and waste in accordance with established policies.
  • Assists in daily or scheduled cleaning duties
  • Cleans tables, chairs, refrigerators and freezers, etc.
  • Carries soiled dishes, cups, glasses, and utensils to proper storage areas.
  • Keeps work areas clean, dry, and free of food, beverages, etc.
  • Returns used food trays from food carts, dining room, etc., and delivers to the dishwashing area.

 

 

Job Requirements

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION

 

  • High school diploma or equivalent.
  • Previous dining room and server experience.

 

 

SKILLS AND ABILITIES

 

  • Must be able to interact effectively with residents and staff
  • Must be able to follow written and oral instructions
  • Must have knowledge of dietary procedures, was well as related Health Department regulations and guidelines pertaining to food service operations.
  • Must be able to serve food and beverages for residents in a prompt and efficient manner.

 

 

PHYSICAL REQUIREMENTS

 

  • Lift up to 50lbs
  • This is primarily a standing position where an employee may be required to stand in one place for extended periods of time.  They also will be exposed to extreme heat and cold temperatures.

Job Snapshot

Employment Type Full-Time/Part-Time
Job Type Health Care
Education Not Specified
Experience Not Specified
Manages Others No
Industry Healthcare - Health Services
Required Travel Not Specified
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