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Bilingual Customer Service Rep - South Austin

Bilingual Customer Service Rep - South Austin

Job Description

Bilingual Customer Representative - South Austin

Integrated Human Capital, a Texas-based staffing services company, has several Immediate opportunities for for experienced Bilingual Customer Service professionals for a premier south Austin call center.  Strong fluency in Spanish (verbal and written) is required.  All positions are temp-to-hire.

As a Customer Service Rep, you will receive calls from individuals seeking information on public health services program.  You will provide information and guidance to those callers on the appropriate locations/procedures for obtaining services.

1st and 2nd shift work schedules will be available (8-hour shifts from 8am to 8pm, Monday through Friday).  Pay is $12.02 per hour.  Background screening will be conducted.

Job Requirements

  • High school diploma or GED
  • Minimum 1 year experience in a customer service driven position
  • Insurance knowledge helpful
  • Professional communication skills required
  • High energy and flexibility
  • Good PC skills (strong familiarity with MS Word and basic Excel)
  • Strong attention to detail and excellent organizational skills  
  • Excellent follow-up skills
  • Typing speed of 30wpm
  • Availability Monday to Friday from 8am to 8pm (8 hour shift will be assigned)

Job Snapshot

Base Pay $11.54 - $12.02 /Hour
Employment Type Contractor
Job Type Customer Service, Admin - Clerical, Entry Level
Education High School
Experience Not Specified
Manages Others No
Industry Government - Civil Service, Other Great Industries, Healthcare - Health Services
Required Travel None
Job ID BilingualCSR
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Bilingual Customer Service Rep - South Austin

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