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Associate

Associate

Job Description

Want to be psyched about where you work??

Potbelly Sandwich Shop is looking for friendly and outgoing hourly Associates for our Logan Airport Locations —a.k.a. our Sandwich Makers, Shake Makers, and Cashiers ---who enjoy working in a fast-paced, friendly environment.


What is Potbelly, you ask?


Potbelly Sandwich Works is your neighborhood sandwich shop that offers an eclectic, homey environment with live music.  What could be better than working in a friendly atmosphere, listening to live music, chatting with cool customers all day long, and getting crazy deals on the best sandwiches in town?


As one of our hourly Associates you will get the experience of a lifetime. Customer Service is our forte so you must like to make people REALLY happy. We also sell A LOT of sandwiches so you need to like to work in a fast paced environment as well. If you're looking to show off your sandwich making skills, meet awesome people on a daily basis, have something to do in between your classes, or just make some extra cash (did I mention we pay really well?), then Potbelly is the place for you. Sound good?


Essential  Functions:

  • Demonstrates and reinforces Potbelly’s Behaviors and Values– Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, and Creating Potbelly “Fans"-- through all interactions.
  • Ability to discuss Potbelly history with others.
  • Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards.
  • Comply with health and safety standards for food, cleanliness and safety of shop.
  • Maintain personal hygiene standards, including wearing clean Potbelly uniform.
  • Comply with established food safety requirements and practices.
  • Comply with shop security and safety standards.
  • Be speedy and accurate in fulfilling orders.
  • Handle raw and finished waste according to established procedures.
  • Make customers really happy.
  • Engage in friendly conversation with customers in line.
  • Act with a sense of urgency toward all customers in the shop.

Other Key Functions:

  • Restock food line, chips and cooler.
  • Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager.
  • Deliver catering orders as detailed in the Catering Driver and Delivery Agreement.
  • Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
  • Operate cash register: handle, balance and follow all cash handling procedures.
  • Effectively handle customer complaints/issues.
  • Take catering and delivery orders over the phone.          
 

Job Requirements

Physical Functions:
  • Ability to stand/walk a minimum of 3 hours or as needed.
  • Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed.
  • Be able to lift up to 10 pounds frequently.
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
  • Able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
  • Must be able to tolerate higher levels of noise from music, customer and employee traffic.
  • Must be able to tolerate potential allergens:  peanut products, egg, dairy, gluten, soy, seafood and shellfish.
Qualifications / Requirements:

Experience, Education and Behaviors

  • Must represent Potbelly Advantage and Our Values.
  • Must be at least 16 years of age.
  • Must be friendly and customer service-oriented.
  • Strong verbal communication skills.
  • Must possess neat and clean hygiene.
  • Ability to handle a knife confidently.
  • Must be able to work in a fast-paced environment and have a sense of urgency.
  • Ability to work as a team-player.
  • Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
  • Must demonstrate leadership behaviors and values that align with Potbelly.

Think you could be a great fit? Apply now!

Job Snapshot

Employment Type Full-Time/Part-Time
Job Type Restaurant - Food Service, Hospitality - Hotel, Facilities
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Restaurant, Retail, Food
Required Travel Not Specified
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Associate


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