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Operations Manager, Healthcare

Operations Manager, Healthcare

Job Description

KEPRO is a rapidly growing national quality improvement and care management organization. We work to ensure that over 304 million people receive the right care, at the right time, in the right setting. KEPRO is currently recruiting for a highly professional and experienced for our Nashville, TN office:

Operations Manager, Healthcare

Position maintains operations of the program with hands-on oversight for all operational areas including process, Q.I. activities, continuous improvement and compliance. Working closely with the clinical team, is primarily responsible for establishing work plans, budgets, timetables and outcome measurements; report analysis and action, Client relations, obtains and allocates resources; and reviews progress of the program in order to meet contract deliverables. Serves as the liaison to the Department.

Job Requirements

  • Bachelor's degree required
  • 5 years of experience including direct supervision of staff and teams.
  • Minimum 5 years’ experience with government contracts preferred
  • Role involves client contact so the ability to maintain effective customer rapport and develop and implement programs to build and maintain positive customer relationships is paramount.
  • Project management experience strongly preferred. Demonstrated knowledge of business development, strategic planning, tactical implementation and creation of business partnerships.
  • Skill in examining and re-examining operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to analyze resources and environment appropriate to the scope of responsibility and design a course of action consistent with KEPRO’s mission and strategic plan.
  • Ability to successfully manage change and growth as well as juggling multiple and changing priorities with sometimes conflicting deadlines.
  • Excellent communication, organization & team building skills plus a strong focus on customer service and Client relations required.
  • MS Office proficiency required.


KEPRO offers challenging careers, excellent benefits and opportunities for advancement.  For consideration, please submit resume and cover letter with salary requirements. Only those candidates identified for an interview will be contacted. No Phone Calls Please.  Visit our website at for more information on the KEPRO Family of Companies.  



EOE AA M/F/Vet/Disability


KEPRO is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.

Job Snapshot

Employment Type Full-Time
Job Type Health Care, Insurance
Education 4 Year Degree
Experience At least 5 year(s)
Manages Others Yes
Industry Healthcare - Health Services, Insurance
Required Travel Not Specified
Job ID NSV-003
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Operations Manager, Healthcare

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