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Customer Service Representative

Customer Service Representative

Job Description

Are you looking for a professional office-based position with consistent, stable hours? Are you looking for flexibility to care for family, manage your school schedule or maintain personal commitments outside of work? Then we have the perfect opportunity for you!

We are currently recruiting for Full-Time and Part-Time Customer Service Representatives to help support our client in the northwest suburbs. Customer Service Representatives will handle a high volume of inbound customer calls and be the first point of contact for callers regarding health benefit account enrollment and ongoing account updates.

Customer Service Representative Responsibilities:

  • Respond to customer issues and inquiries via inbound calls
  • Process customer account enrollments, answer customer questions and resolve customer issues
  • Provide a high level of service to callers to ensure they understand company processes

Job Requirements

Customer Service Representative Requirements:

  • Minimum of six months customer service experience, either in a call center or face-to-face environment
  • Excellent verbal, written and interpersonal communication skills
  • Thrive in a fast-paced environment
  • Excellent computer skills and ability to pass pre-employment skill assessments
  • High School diploma or GED

 

Our client is looking to hire for both Full-Time and Part-Time shifts between the hours of 7:30 a.m. and 6:00 p.m. Monday through Friday.

If your experience and availability meet the above requirements, please apply today! We look forward to speaking with you and being a resource for you in your job search!

 

Thank you,

 

Caitlin Sulak

Unit Manager

LaSalle Network

 

Keywords and Related Terms: call, call center , customer service , customer , service , client services , client ,CS , CSR , inside sales, inbound , outbound , phone , account , referral ,upsell , cross-sell , cross sell , consumer , application , process , processing, troubleshoot , troubleshooting , problem resolution , conflict resolution ,resolution , escalation , escalated , tracking , tracing , shipping , B2B ,business-to-business , accounts , account manager , part-time , part time ,PT ,full-time, full time, FT

 

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

 

LaSalle Network is Chicago's premier provider of professional staffing and recruiting services. Specializing in call center, human resources, accounting and finance, technology, administrative and marketing, LaSalle serves companies of all sizes and across all industries. Since inception in 1998, LaSalle Network has served over thousands of clients and placed over 25,000 candidates in temporary, temporary to permanent, and permanent positions.

Job Snapshot

Base Pay $10.00 - $15.00 /Hour
Employment Type Full-Time
Job Type Customer Service, Entry Level, Health Care
Education High School
Experience Up to 5 year(s)
Manages Others No
Relocation No
Industry Healthcare - Health Services, Telecommunications
Required Travel None
Job ID CS-CB-27350
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Customer Service Representative


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