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Inside Sales Specialist

Inside Sales Specialist

Job Description

Specific Duties and Responsibilities:

  1. Troubleshoot errors on sales orders and work with Finance and inside sales to identify and implement solutions as well as corrective actions to resolve discrepancies.
  2. Identify “broken ties" between sales orders and purchase orders in SX.e and work with sales to ensure issues are resolved.
  3. Work with Inside Sales Support on complex returns or correction orders to ensure inventory and money flow correctly through SX.e.
  4. Applies knowledge of applicable industry codes and standards to customer specifications and answers technical questions based on those standards and ensures that products specified are in compliance.
  5. Answers technical questions about products, prices, durability.
  6. Negotiates terms and conditions with customers based on guidelines established by management.
  7. Investigates and resolves customer complaints.
  8. Reviews purchase orders for accuracy.
  9. Prepares technical & commercial quotations.
  10. Acts as liaison between customer and manufacturing entity for unique products and applications.
  11. Review new and existing ISO procedures, make change recommendations, standardize format and maintain originals.
  12. Audits Americas Distribution sales locations for compliance to applicable procedures, work instructions, and reference documents.
  13. Provides support via Brio reports to outside sales representatives.

Job Requirements

Education and Experience:

  • Requires a relevant degree or 3-5 years experience in Inside Sales or related area. Knowledge of valves, actuators, and controls.
  • Extensive knowledge of SX.e order entry and warehousing modules from a functional perspective.

Temp to Hire pay depends on experience in Pasadena, TX.

Job Snapshot

Other Pay Depending on Experience
Employment Type Full-Time
Job Type Sales, Business Development, General Business
Education High School
Experience At least 3 year(s)
Manages Others No
Industry Other Great Industries, Manufacturing, Industrial
Required Travel Not Specified
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Inside Sales Specialist

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