Customer Service Representative
Up to $20 per hour, based on experience
Uline – Shipping Supply Specialists
"The people I work with are as passionate as I am."
"I came to Uline for a job. Instead, I found a career."
Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products. Our people make the difference.
We're looking for the best and brightest to help us grow – in customer service, distribution, sales, marketing, IT and other vital areas. Do you have the passion and drive to be on a winning team? Consider a career at Uline.
Uline seeks Customer Service Representatives at its Dallas Branch in Coppell, TX (5 minutes north of the Dallas / Fort Worth Airport).
CUSTOMER SERVICE REPRESENTATIVE RESPONSIBILITIES
- Communicate with customers via phone, email and chat.
- Process orders in a fast-paced environment.
- Provide knowledgeable answers to questions about product, pricing and availability.
- Help customers navigate our website and place orders online.
- Work with internal departments to meet customer’s needs.
- Work with customers to resolve product returns, shipping inquiries and order status questions.
- Submit quotes for quantity and custom items.
CUSTOMER SERVICE REPRESENTATIVE MINIMUM REQUIREMENTS
- Bachelor's degree.
- 1 to 2 years customer service experience preferred.
- Bilingual a plus – 100% fluent in English / Spanish (read, speak, write).
CUSTOMER SERVICE REPRESENTATIVE BENEFITS
- Complete insurance coverage – medical, dental, vision, life.
- 401(k) with company match.
- Generous paid time off.
- Tuition reimbursement.
- 3 bonus programs.