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Casualty Adjuster - Litigation

Casualty Adjuster - Litigation

Job Description


Fred Loya Insurance was established in 1974 and has grown to be one of the Largest Hispanic Top 500 Owned and Operated Companies in the United States.

Our commitment to providing fast, dependable service and competitive rates for general auto insurance has made us one of the fastest growing auto insurance groups with over 500 agencies throughout Texas, California, New Mexico, Colorado, Illinois, Georgia, Arizona, and Nevada.

We are currently seeking a Casualty Adjuster - Litigation within our claims department in San Antonio, TX.  In the role of a Litigation Adjuster/Examiner, employee will be responsible for investigating, evaluating, and adjusting complex and/or severe exposure claims and lawsuits.  This will include coverage analysis (legal and statutory issues affecting coverage), liability/compensability, and damages.  Employee will be responsible for evaluating, properly reserving, and negotiating settlements on assigned litigated cases.  Employee will be working closely with staff and outside defense counsel, as well as directly with a variety of customers to guide them through the claims process in a caring and professional manner.  In addition, employee will be challenged to manage multiple cases simultaneously; documenting each step of activity for each claim in our system.

The general duties for this position:


Investigate and verify coverage.  Investigate and determine liability.  Document all relevant claim facts in our electronic system.  Provide extraordinary customer service to all parties involved in the claims process.  Adhere to all regulatory and casualty practices and procedures followed by the company.  Attend mediations, trials, settlement conferences, and hearings.  Assign litigated claims to defense counsel.  Monitor and approve litigation expenses.  Prepare and submit reports and trial authority requests to claims management on selected files.  Maintain current knowledge of statutes and case law decisions affecting various jurisdictions.  Other duties as assigned by management or as needed.  Position is full-time and does require a flexible schedule.

We are committed to our employees and offer competitive wages, incentives, and an excellent benefit package to include:  Medical, Dental, Vision, 401K plan, and several voluntary benefits that can be selected based on individual needs.  In addition, we offer paid Vacation Time, Sick time, and several paid Holidays.  We are an equal opportunity employer.


Please apply directly by selecting “apply" below or visiting any Fred Loya Insurance location in the area.

To discover more about our company, you can visit our website at

Job Requirements

Skills necessary for this position:  Employees should be trained and proficient in coverage and liability handling to include complex liability decisions.  The ability to communicate with attorneys and others via the telephone and in writing  to discuss liability determinations, bodily injury settlements, and litigation claims which may go to mediation, arbitration, or trial.  The employee must be able to handle a fast-paced environment while maintaining organization of their desk and incoming claims.  Employee must be available for travel.  Solid computer skills and use of MS Office Products.

Qualifications for this position: High School diploma is required, college degree is highly preferred.  Customer service experience required, Litigation claims experience preferred but not required, 3-5 years experience handling bodily injury claims required.  Must be a licensed claims adjuster (statutory licensing requirements must be in good standing and maintained).

Job Snapshot

Employment Type Full-Time
Job Type Insurance, Customer Service, Automotive
Education High School
Experience 3 to 5 years
Manages Others No
Industry Insurance
Required Travel Up to 50%
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Casualty Adjuster - Litigation

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