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Inventory Merchandise Manager

Inventory Merchandise Manager

Job Description

Position Summary:

The Inventory and Merchandise Manager (IMM) is responsible for maintaining accurate article level

inventory to maximize sales, control costs, and meet and/or exceed profit goals according to corporate objectives. The IMM will oversee customer service, safety and vendor relations. The IMM is required to train and direct customer service associates in customer service, receiving processes, money management, product merchandising, plan-o-gram and labeling compliance, housekeeping and other tasks necessary for efficient store operations. The IMM is also required to perform a variety of tasks related to different areas of the store including cash register, coffee area, work oven station, food service and other store related functions.

To perform the essential functions of a Inventory and Merchandise Manager, the associate must perform all duties listed below:


Principal Duties:

  1. Ensures a pleasant shopping experience for all customers.
  2. Manages the training, coaching and performance management of customer service associates.
  3. Provides subject matter expertise in the area of customer service programs including cash management, “point of sale" maintenance, and cycle counts; maintains accurate article level inventory, follows proper vendor check in processes, and provides housekeeping for the store. 
  4. Ensures the 24/7 execution of all customer service programs and processes.   
  5. Ensures execution of established safety, security, quality, and store operations policies, procedures and practices. 
  6. Analyzes customer service results and trends and prepares action plans. 
  7. Coordinates daily customer service assignments and activities of associates. 


Job Requirements

  • Leadership experience in a fast paced retail, food service, or fuel environment;
  • High School Diploma or equivalent (additional coursework, training or certifications preferred)
  • Experience, skills and abilities consistent with the Team Leader competencies:


    • Coaching and Developing Others
    • Relationship Building
    • Customer Focus
    • Managing Change
    • Responsibility
    • Process Management & Execution
    • Business Drive
    • Availability to work all shifts, weekends and holidays  




The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  These statements are not an exhaustive list of all responsibilities, duties and skills required of the personnel so classified

Job Snapshot

Base Pay $11.00 - $16.25 /Hour
Other Pay Monthly Bonuses
Employment Type Full-Time
Job Type Restaurant - Food Service, Management, Inventory
Education High School
Experience At least 2 year(s)
Manages Others Yes
Industry Food, Restaurant, Retail
Required Travel Negligible
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Inventory Merchandise Manager

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