Skip navigation
Retail Store Manager/ MIT/ASM

Retail Store Manager/ MIT/ASM

Job Description

 Job Description

Universal Wireless is currently looking for motivated, sales driven wireless sales leaders to drive Sprint’s industry leading products and price plans.

The Wireless Retail Store Manager will be responsible for the day to day sales and operations of a retail store location. The Wireless Retail Store Manager reports to the District Manager(s) and will interact with customers, employees, organizational management, and Sprint corporate representatives on a daily basis.

The position directs daily activities for store associates to increase customer satisfaction while growing revenue and driving standards of excellence. The selected candidate will perform a variety of functions to ensure that effective leadership, associate satisfaction, and customer satisfaction will lead to positive results and long lasting business relationships.

Responsibilities Include but are not limited to:

  • Establishes and exceeds organizational performance targets.
  • Provides leadership and teamwork designed to deliver an ideal experience to every customer, every time.
  • Provides answers directly to customers concerning billing processes, equipment, service plan upgrades, service and repair, and other customer service related issues inquiries.
  • Actively encourages, supports, and facilitates the growth and development of all associates in retail store(s).
  • Creates an environment that motivates and inspires associates to exceed expectations and goals.
  • Establishes open and honest communication with a diverse team to create a positive environment.
  • Responsible for all store operations including opening, closing, compliance, cash, & inventory.
  • Completes and reviews all adjustment & monitoring, payroll, and performance related reports.
  • Coordinates sales, promotions, and marketing events to ensure customer flow is maximized and visibility is high.
  • Responsible for human resources and staffing responsibilities including the hiring process, interviewing, training, and various associate lifecycle activities for store associates.
  • Participates in community events and public relations activities to develop a positive image for the company in the local community.

Job Requirements

Job Requirements  

  • High school diploma or state equivalency certification required
  • Associates Degree or equivalent experience preferred
  • 2 years sales experience required, retail experience preferred
  • 1-2 years or supervisory or management preferred
  • Working knowledge of  Sprint cellular products and services
  • Strong communication and interpersonal skills required
  • Open availability including nights, weekends, and holidays


Retail Sales Consultants will enjoy:

  • Base salary with monthly commission incentives
  • Health insurance
  • Life insurance
  • Career advancement opportunities as we have a strong history of promoting from within.
  • Fast-paced and Spirited Work Environment
  • Sense of ownership with an entrepreneurial feel
  • Universal Wireless currently has over 30 locations across 5 states and we are continually growing and expanding into new markets providing more and more job opportunities

Job Snapshot

Other Pay Hourly/Salary + Commission w/ Bonuses
Employment Type Full-Time
Job Type Customer Service, Retail, Sales
Education Not Specified
Experience At least 2 year(s)
Manages Others Yes
Relocation No
Industry Retail, Electronics, Wireless
Required Travel None
CareerBuilder Tip:
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using you are agreeing to comply with and be subject to the Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

Retail Store Manager/ MIT/ASM

Enter notes about this job: