Skip navigation
Restaurant Manager

Restaurant Manager

Job Description

At City Barbeque we’re always interviewing great talent!

 

 

Position Summary and Mission

He/she leads a band of loyal teammates in areas such as Sales, Profits, Operations & Quality Standards and People practices, within the spirit and culture of City Barbeque.  
       

Summary of Key Responsibilities

SALES AND PROFITS

  • Produces positive guest count and sales growth
  • Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts
  • Maximizes profits by controlling expenses within established budget guidelines and thru using productivity & efficiency tools for food and labor costs.

OPERATIONS AND QUALITY STANDARDS

  • Ensure his/her restaurant meet or exceed City Barbeque operations, sanitation and food quality standards.
  • Ensures all equipment and facilities are in compliance with Brand Standards and all government regulations and takes corrective action when required
  • Utilizes Voice of Guest feedback to improve service execution by communicating and coaching team effectively
  • Ensures all Voice of Guest callbacks and Corporate Feedback comments are resolved appropriately and closed out in system in a timely manner.

PEOPLE DEVELOPMENT

  • Ensures manager team is progressing in development of skills defined in City Map
  • Conducts 1-on-1 meetings with management team on a regular basis.
  • Provides coaching and feedback on an on-going basis.
  • Reinforces Core Values consistently.
  • Develops employees through corporate training programs, individual development plans and assignments; provides coaching and constructive feedback to employees as needed
  • Uses consistent practices in managing performance problems, accurately and consistently documenting performance issues, confronting teammates regarding performance and reports to HR when necessary in a timely order
  • Leads management team to understand pulse of team using Employee Survey process and reacts appropriately to improve position as a premiere employer in the marketplace.

Job Requirements

QUALIFICATIONS:

  • EDUCATION/TRAINING-
    • B.A./B.S. in related field or an equivalent in education and experience preferred
  • KNOWLEDGE/SKILLS-
    • Ability to develop positive working relationships with all restaurant personnel
    • Ability to speak clearly and listen attentively to guests and employees
    • Knowledge of and the ability to use a PC and Microsoft Office Suite
    • Ability to adapt and succeed in a fast paced environment
    • Ability to provide exceptional customer service
    • Ability to lead and develop people
  • WORK EXPERIENCE-
    • GM experience in the restaurant industry preferred

Job Snapshot

Employment Type Full-Time
Job Type Hospitality - Hotel, Management, Restaurant - Food Service
Education 2 Year Degree
Experience At least 1 year(s)
Manages Others Yes
Industry Restaurant
Required Travel Not Specified
CareerBuilder Tip:
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder.com you are agreeing to comply with and be subject to the CareerBuilder.com Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

Restaurant Manager


Enter notes about this job:

Cancel