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New Memberships Account Manager - Travel Industry

New Memberships Account Manager - Travel Industry

Job Description

International Cruise & Excursions, Inc.  (ICE), a Global Travel & Leisure Company are seeking  New Membership Account Managers to join our Team!   This role will be based at our Corporate Headquarters in Scottsdale, Arizona.

ICE has been recognized recently with many accolades & awards and our Employees have reason to be PROUD.......Best Place to Work 2010 & 2011, 2012, and 2013! Also one of the Top 25 Workplaces for Women, Most Admired Company & Best 100 Companies in Arizona - "Best of Cool Award" ( and we think that is pretty cool!). 

Our employees have reason to be PROUD.  The average earnings of an account manager in this position is $100,000!

Attend our Information Session and Personal Interview on Friday, August 22 at 10:30 am Sharp!  15501 N. dial Blvd., Scottsdale, AZ 85260.  We are one traffic light east of Scottsdale Rd. off the Greenway-Hayden Loop.  Contact Melody Nelson @ 602-626-2609 to reserve a seat.

Send your resume today for consideration or contact Melody Nelson @ 602-626-2609 for more information.


Position Purpose:
To offer new memberships to customers and upgrade, up-sell or renew existing memberships to current customers.

Job Responsibilities
o Offer memberships to new customers and activate new members
o Upgrade, up-sell, or renew existing memberships to current customers
o Offer accurate and timely customer service to all customers
o This position makes outbound sales calls on an automated dialer.  The incumbent is on the phone 6-8 hours per day.
o The position will also require manual calling and calling off of lead sheets. 
o  Work in a fast paced and highly competitive call center environment.
o This position will require working occasional mandatory work days to achieve department and company sales goals.


International Cruise & Excursions, Inc. (ICE) is an award winning leader in the Travel & Leisure Industry providing customers with unique vacation products and employees with outstanding career opportunities. ICE employees enjoy excellent benefits & onsite amenities (Travel Discounts, Onsite Wellness Clinic, Free Fitness Center and so much more)! The employees of ICE enjoy a corporate culture you won't find anywhere else! Don't believe us? Come check us out for yourself!
ICE is proud to be an equal opportunity employer.



ICE has also been recognized for our amazing Benefit & Amenity Package!  

Travel discount/benefits on cruises and resort stays!!!
IATA Card Sponsorship (Travel Agent Discount Card) 
Vendor Discounts & Affiliations (movie theaters, amusement parks, warehouse memberships)

Comprehensive benefits program including:
Medical, dental, vision and life insurance
Short term and long term disability insurance
Paid time off for holidays and personal time
401(k) plan
Flexible spending accounts (health and child care)
Prepaid Legal & Identity Theft Protection Plan
Group auto and home insurance discounts
Pet Insurance
Employee Assistance Program
Employee Referral Program
Domestic Partner Benefit

Job Requirements

What do you need to be successful?

Qualifications/Requirements of the Position:

BILINGUAL A PLUS!! (Spanish/English) (Portuguese/English)
o 5+ years successful commissioned sales experience in high volume environment preferred.
o Ability to work efficiently and independently with little supervision.
o This sales position requires enhanced sales skills and follow-through when assisting customers in order to achieve preset sales quotas and performance standards.
o This candidate should be highly skilled at negotiating effectively, have a strong disposition for closing, and be commission driven
o Ability to use MicroSoft Office suite specifically: MS Word, Excel and Outlook, along with other proprietary database software
o High School Diploma or equivalent

Headquartered in Scottsdale, Arizona, ICE has over 1500 employees worldwide with more growth slated in 2014 and beyond....  ICE has been recognized recently with many accolades & awards and our Employees have reason to be PROUD.......Best Place to Work 4 Years in a Row (2010 - 2013)!!    
Top 25 Workplaces for Women, Most Admired Company, Healthiest Employer 2013  &  Best 100 Companies in Arizona -  "Best of Cool Award" ( and we think that is pretty cool!). 


Come find out why we are an Employer of Choice!


I.C.E. is committed to providing a safe workplace for all employees. It is the policy of I.C.E. to conduct a background check and drug screen for all candidates who join our organization.

Job Snapshot

Other Pay base plus commission/avg 60k - 100k annual average
Employment Type Full-Time
Job Type Sales, Hospitality - Hotel
Education High School
Experience At least 1 year(s)
Manages Others No
Industry Travel, Hospitality
Required Travel Not Specified
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New Memberships Account Manager - Travel Industry

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