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Store Manager

Store Manager

Job Description

Join the Party!!! We are opening a new store!!!  We are looking for a Store Manager in the San Jose, CA Market!

Job Summary: Under the supervision of the District Manager, directs manager and associate activity to provide exceptional customer service and achieve retail sales targets through a well-trained and motivated staff. Adheres to all Party City standards.

Job Responsibilities: 
Performs supervisory and administrative duties 
• Responsible for opening and closing store and related procedures. 
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits. 
• Authorizes register functions including post voids, returns and associate discounts. 
• Continually recruits for outstanding associates; identifies internal potential and assists associates in career path development.
• Ensures compliance with New Hire process (includes NH paperwork) for all managers and associates. 
• Partners with District Manager and Human Resources for coaching and counseling and associate relations matters. 
• Trains and develops all managers and associates; writes performance appraisals and conducts performance review meetings. 
• Mentors Executive Assistant Manager, Assistant Manager and Team Leader. 
• Reviews all corporate communications and reacts accordingly. 
• Performs manager on duty (MOD) responsibilities as required. 
• Responsible and accountable for P&L and controllable expenses. 
• Writes and approves weekly staff schedule and processes payroll within corporate guidelines. 
• Complies with corporate Loss Prevention and Human Resources policies and procedures. 
• Maintains clean and safe environment for associates and customers to include sales floor and back room, manager’s office and restrooms. 
• Adheres to all standard operating procedures as dictated by corporate office. 
• Effectively communicates with supervisors or corporate office regarding store issues. 
Delivers exceptional customer service through personal contact with customers 
• Executes corporate Customer Service program and ensures compliance by store team. 
• Answers the telephone and rings on registers as needed. 
• Processes balloon orders as needed; handles Personalization Studio orders. 
Responsible for receiving and stocking procedures 
• Manages receiving function by ensuring all receipts, transfers, damages and RTVs are accurately recorded and verified. 
• Unloads merchandise from trucks and checks in shipment as needed. 
• Stages merchandise for the sales floor. 
• Top and down stocks merchandise as needed. 
Responsible for merchandising procedures 
• Sets and maintains merchandise presentation planner (MPP). 
• Sets and maintains plan-o-grams. 
• Flexes and fills seasonal aisles. 
• Sets and maintains ad in-stock. 
• Reacts to slow selling and non-replenished items. 
• Executes corporate directed price changes and clearance markdowns. 
Responsible for ensuring data integrity 
• Responsible for seasonal packaway. 
• Responsible for lows and outs process. 
• Informs District Manager of any inventory discrepancies. 
Performs other duties as needed 
Develops for advancement to next career path position 

Job Requirements

Knowledge, Skill and Ability: 
• Excellent interpersonal skills 
• Good planning, organizational and time management skills 
• Ability to lead, delegate and motivate staff 
• Creative thinking 
• Ability to maintain composure under pressure. 
Physical Requirements 
• Lift, push, pull 25 lbs 
• Frequent kneeling, bending and stooping 
• Climb ladders 

Minimum qualifications: 
• High School Graduate or equivalent; 
• College degree preferred 
• Minimum 5 years of management experience or minimum of 1 years experience in Party City Executive Assistant Manager position 

Important Note 
This job description is not intended to be all-inclusive. Additional responsibilities may be determined by the District Manager, as dictated by store needs.

Job Snapshot

Other Pay Competitive pay, great retail hours, and employee discount
Employment Type Full-Time
Job Type Retail
Education Not Specified
Experience At least 3 year(s)
Manages Others Yes
Relocation No
Industry Retail
Required Travel None
Job ID SJ - GM
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Store Manager

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