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Medical Patient Service Representative
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Medical Patient Service Representative

Job Snapshot

Employment Type Full-Time
Job Type Health Care, Customer Service
Education High School
Experience Not Specified
Manages Others No
Relocation No
Industry Healthcare - Health Services
Required Travel Not Specified

Job Description

An established – fast paced -multi-site Rheumatology practice with friendly doctors/staff, competitive salary and benefits is currently seeking an experienced medical patient service representative for our West valley location.


Job Requirements

  • Receive calls from people requiring medical care and provide the information needed.

  • Be well versed with all kinds of information that the call center deals with.

  • Understand the requirements of the callers and provide precise information.

  • Take notes and convey information to respective medical care providers.

  • Transferring calls to the respective place as per caller’s requirements.

  • Learning urgent call management techniques.

  • Provide excellent customer service.

  • Excellent interpersonal, written, and oral communication skills.

  • Excellent listening skills and the ability to ask probing questions and understand concerns.

  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced environment.

  • Must possess a professional and friendly attitude and be able to quickly develop a rapport with patients over the phone.

  • Ability to type 30+ wpm.


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Medical Patient Service Representative

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