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Release of Information Specialist

Release of Information Specialist

Job Description

Under the direction of the Director of HIM Operations, work in a centralized release of information operation at SHC headquarters that will support the confidential copying and release of requested medical records to third party payors in support of revenue cycle operations for all SHC facilities. Performs the duties related, but not limited to, the systematic retrieval, reproduction and distribution of medical record information requested by 3rd party payors.  Release patient health information appropriately to requestors according to state, federal and HIPAA (Health Insurance Portability and Accountability Act) regulatory guidelines.  This position also involves extensive customer service skills due to continuous interactions with and providing service to revenue cycle staff, HIM staff at SHC facilities, Dell staff and 3rd party payor requestors. Responsible for receipt, monitoring, and tracking of release of information requests until completed and meeting a reasonable turnaround time to ensure no negative impact on revenue cycle operations.   May require travel within Shriners Hospitals for Children (SHC) system.


Job Requirements


Required:  High School diploma or equivalent

Preferred: Graduate of an approved Registered Health Information Technician (RHIT) program-American Health Information Management Association (AHIMA) credentialed or eligible

*In lieu of these degrees, a credentialed Certified Coding Specialist (CCS), Certified Coding Specialist/Physician (CCSP), Certified Professional Coder (CPC) with prior experience outlined would be considered

*Associates degree in business



Required: One year prior office or customer service experience.

Preferred: one year prior healthcare experience in medical records processing operation, physician office, or business office.


Preferred:  Prior medical terminology knowledge/education

* General knowledge of HIPAA (Health Insurance Portability & Accountability Act) and other federal/state regulations regarding appropriate release of patient health information

* Prior exposure to electronic medical record and/or document imaging systems and other healthcare computer applications

Job Snapshot

Employment Type Full-Time
Job Type Health Care
Education Not Specified
Experience At least 1 year(s)
Manages Others No
Industry Healthcare - Health Services
Required Travel Not Specified
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Release of Information Specialist

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