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Consumer Relations Representative

Consumer Relations Representative

Job Description

A leading candy company seeks a Consumer Relations Representative to join their team in Oakbrook!! The Consumer Relations Representative will be the first point of contact for any customer service needs. Responsibilities of the Consumer Relations Representative will include taking all incoming inquiries via email and telephone and handling any customer service issues. The ideal candidate for the Consumer Relations Representative position should have a professional and positive demeanor with the capacity to work in a fast paced environment. 

Responsibilities of the
Consumer Relations Representative:

  • Provide exceptional customer service by building great working relationships with customers
  • Organize and maintain documentation of any customer service related inquiries
  • Timely scheduling and dispatching of delivery trucks to meet demand
  • Other projects and administrative work as needed

Job Requirements

Requirements of the Consumer Relations Representative:

  • Associate’s Degree required – BA/BS preferred
  • 1-2 years of Customer Service experiences
  • Excellent verbal and written communication skills
  • Must be a team player in a fast paced deadline driven environment
  • Working knowledge of Microsoft Office, especially Outlook and Excel

Job Snapshot

Base Pay $35,000.00 - $45,000.00 /Year
Other Pay Bonus
Employment Type Full-Time
Job Type Customer Service, Admin - Clerical
Education Not Specified
Experience 1 to 2 years
Manages Others No
Industry Consumer Products, Manufacturing
Required Travel Not Specified
Job ID 0677-15
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Consumer Relations Representative

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